IT Business Analyst is responsible for the implementation and support of business information systems across multiple departments.
They collaborate with Product Owners and business leaders to manage team backlogs and help define and deliver strategic visions.
They affect change by helping leaders articulate business needs in working sessions with architects to create transformational solutions.
They operate in a solution-oriented environment and are encouraged to identify process improvement opportunities to drive systemic change in the organization.
Create detailed business requirements documents, project charters, and analysis materials to support IT project management and product development.
Document processes to ensure clear understanding, scheduling, and tracking of product development projects.
Conduct research and analysis on healthcare/user data to inform requirements and decisions.
Serve as a liaison between development teams, business stakeholders, and product owners to align business needs with technical delivery.
Lead backlog refinement and roadmap planning sessions to prioritize operational and strategic initiatives.
Assess risks, manage competing priorities, and guide stakeholders in project decision-making.
Facilitate User Acceptance Testing (UAT), including planning, participant coordination, and issue tracking.
Use project management tools to monitor development progress, manage production issues, and communicate software enhancements.
Act as Subject Matter Expert for supported programs/products and assist in resolving production software issues.
Adhere to Lucet’s Mission Statement, Core Values, Behaviors, Code of Ethical Business Conduct, and Compliance Program.
Comply with all Federal and applicable State and local laws and Lucet Policies and Procedures regarding privacy, confidentiality, and security of health information, and other designated information.

Requirements

Degree related to Analysis, Technical/Business Administration, or Communication fields and 3 years relevant experience, or at least 6 years' total specific Business Analyst roles and experience
T-SQL experience (writing queries, analyzing SQL data, etc.) 4 years
Demonstrated experience with SDLC (Software development Life Cycle) in Agile and Waterfall methodologies 6 years
Experience creating software development requirements documents 6 years
Experience writing development tasks from requirements documents 4 years
Experience interacting with senior leadership
Organization and time management skills
Strong analytic and problem-solving skills
Ability to work both independently and in various team settings
Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen.

Benefits

Health Insurance – $0 premium for employee-only coverage in our core program for those participating in our Wellbeing Incentive Program.
401(k) with competitive employer match
Company paid life and disability insurance, wellbeing incentives, and parental leave
Professional development opportunities and tuition reimbursement
Paid time off including paid time off for volunteering
Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

T-SQLSDLCAgile methodologyWaterfall methodologybusiness requirements documentssoftware development requirementsdata analysisUser Acceptance Testing (UAT)project management

Soft skills

organization skillstime management skillsanalytical skillsproblem-solving skillsindependent workteam collaborationcommunication skillsstakeholder managementleadership interaction