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About the role
Key responsibilities & impact- At LTV.ai, we're redefining email marketing for e-commerce brands by automating a lot of the day-to-day manual grunt work that goes into email marketing, from segmentation, to creating campaigns without designers, to personalization.
- While increasing LTV and driving measurable growth, we help brands stay focused on what matters most - the customer.
- As our founding content marketer, you'll own the entire content engine from day one — building it from scratch and shaping how the market hears about LTV.ai.
- You'll have a rare canvas: real customers (Fabletics, Sur La Table, J. Jill, Backcountry, Twillory, Swim USA), real results (15-20% lifts in email sales, 70% reduction in operational expenses, 131.3% NRR), and a team that just closed a growth round to go bigger, faster.
- This is a build-from-scratch role. You're not inheriting a content calendar — you're designing the engine. You'll own LTV.ai's voice across every customer-facing surface and turn our product velocity, customer wins, and AI-native point of view into a content motion that compounds.
- Launch and run a weekly newsletter — the must-read for e-commerce retention operators.
- Build a recurring roundup of the best emails sent through LTV.ai, surfacing real campaigns, results, and creative from our customer base.
- Turn every product launch into a story — feature summaries, release notes, and announcements that show why it matters, not just what shipped.
- Own the LinkedIn and broader social strategy end-to-end: founder content, company channels, and a repeatable playbook for shipping daily.
- Stand up and grow our customer community — a place where the best e-commerce retention operators come to learn, share, and level up.
- Develop our content pillars, distribution model, and editorial standards so the engine keeps running as we scale.
- Partner with sales, CS, and product to mine wins, customer stories, and product moments worth telling.
Requirements
What you’ll need- 4+ years in content marketing, brand, or editorial roles — ideally with time at an early-stage startup where you built something from zero
- Founder mentality — you're energized by a blank page and have a track record of standing up content engines, not just operating inherited ones
- Deep understanding of the e-commerce ecosystem and retention channels — you know what operators actually care about and can write to them, not at them
- Sharp writer with a real voice — you can move fluidly between a punchy LinkedIn post, a thoughtful newsletter, a product announcement, and a customer story
- Proven LinkedIn and social instincts — you've grown company or founder accounts and understand what makes content travel in B2B today
- AI-first operator — your default instinct is to use AI to research, draft, edit, repurpose, and ship at 10x the volume without sacrificing quality. You treat AI tooling as a force multiplier, not a novelty
- Community builder — you've grown an audience, run a Slack/Discord/Circle community, or built a program that gets customers talking to each other
- Analytical and self-directing — you set your own goals, instrument your work, and double down on what's working
- Strong taste — you can tell the difference between content that performs and content that just fills a calendar, and you don't ship the latter.
Benefits
Comp & perks- Base depends a lot on the person but we reward A players
- Equity included
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
content marketingemail marketingcopywritingcommunity buildingeditorial standardssocial media strategyAI utilizationdata analysiscampaign creatione-commerce retention
Soft Skills
founder mentalityanalytical thinkingself-directionstrong tastecommunicationcreativitycollaborationstorytellingadaptabilitycustomer focus
