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Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Assess existing workflows and identify manual, repetitive, and high-friction activities suitable for automation.
- Create Process maps and workflow analyses
- Draft current-state and future-state workflow documentation
- Prioritize automation use case inventory
- Review program documentation to identify opportunities for summarization, standardization, and automation.
- Document gap analysis summaries
- Recommend automation use cases for documentation automation
- Prepare Workflow decision trees and business rules
- Support the identification of automation opportunities related to release readiness, deployment risk review.
- Analyze incident response and root cause analysis workflows for automation potential.
- Develop reusable AI prompts that enable automation of recurring operational tasks across the program.
- Document business rules, requirements, and acceptance criteria for automation solutions.
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Information Technology, Healthcare Administration, or related discipline
- 5+ years of experience as a Process Automation Engineer supporting enterprise IT or healthcare modernization programs
- Experience gathering and documenting business and functional requirements for complex systems and application
- Strong understanding of Agile methodologies and requirements management processes
- Experience facilitating stakeholder discussions and translating business needs into technical solutions
- Strong analytical, organizational, and problem-solving skills
- Excellent written and verbal communication skills
- Experience using collaboration and project management tools such as Jira, Confluence, Azure DevOps, Microsoft Visio, or similar platforms
Benefits
Comp & perks- Comprehensive benefits for you and your family
- Culture that values innovation, growth, collaboration, and quality
- Access to cutting-edge tools and technologies
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process automationworkflow analysisgap analysisbusiness rules documentationrequirements gatheringroot cause analysisAI prompt developmentautomation use case identificationcurrent-state and future-state documentationincident response analysis
Soft Skills
analytical skillsorganizational skillsproblem-solving skillswritten communicationverbal communicationstakeholder facilitationtranslating business needsprioritizationcollaborationdecision-making