LSEG (London Stock Exchange Group)

Manager, AI Systems and Workflows

LSEG (London Stock Exchange Group)

full-time

Posted on:

Location Type: Hybrid

Location: Bengaluru • India

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Tech Stack

ITSMPython

About the role

  • Work as part of the Client Incident Response & Escalation (CIRE) Leadership Team to develop and implement digital transformation strategies
  • Identify and prioritize opportunities for process improvement and automation to optimize workflows and minimize manual effort
  • Collaborate with multi-functional teams to seamlessly integrate digital solutions into existing business processes and systems
  • Advise all phases of digital initiative execution, ensuring timely and cost-effective delivery
  • Supervise and assess key performance indicators to evaluate the effectiveness of digital transformation activities
  • Provide thought leadership by staying abreast of emerging technologies, industry developments, and interpersonal capabilities to recommend innovative approaches and standard processes
  • Lead and mentor team members with an interest in the field

Requirements

  • Minimum of 3-4 years’ experience in an operational IT environment
  • Extensive knowledge of digital technologies, automation tools, and current trends in the digital domain
  • Proficiency in HTML, Python, and Microsoft Power Platform
  • Solid understanding of ITSM; ITIL service level management practitioner certification is preferred
  • Experience in project management and proficiency in overseeing sophisticated initiatives from inception to completion
  • Strong analytical skills and an interest in using data-driven insights to advise on strategic decisions
Benefits
  • healthcare
  • retirement planning
  • paid volunteering days
  • wellbeing initiatives
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HTMLPythonMicrosoft Power Platformautomation toolsITSMproject managementdata-driven insightsprocess improvementdigital transformation strategieskey performance indicators
Soft Skills
leadershipmentoringcollaborationanalytical skillsinterpersonal capabilitiesstrategic decision-makingcommunicationproblem-solvinginnovationadaptability
Certifications
ITIL service level management practitioner certification