LSEG (London Stock Exchange Group)

Head of Risk and Resiliency, Utility Product Management

LSEG (London Stock Exchange Group)

full-time

Posted on:

Location Type: Office

Location: London • United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Lead

About the role

  • Leads the vision, strategy, and delivery of enterprise-wide resilience services
  • Balances regulatory defensibility, usability, and transparency to strengthen customer trust and organisational resilience
  • Builds and inspires high-performing, globally distributed teams
  • Influencing key stakeholders, executives, and regulators through clear communication and data-driven decision-making
  • Acts as a change leader, driving adoption of modern risk capabilities and retiring legacy, manual processes to improve efficiency, confidence, and outcomes at scale

Requirements

  • Experience delivering internal platforms or services in regulated financial services environments
  • Practical understanding of Operational Resilience concepts, including important business services, impact tolerances, dependency mapping, and scenario testing
  • Knowledge of Third-Party Due Diligence practices, including supplier risk segmentation, lifecycle management, and ongoing monitoring
  • Knowledge of customer-facing due diligence and assurance practices that enable customers to assess our risk and control environment efficiently, balancing transparency, regulatory defensibility, and commercial sensitivity and enabling customer trust.
  • Ability to define and measure meaningful non-revenue product metrics (e.g. time to onboard, control effectiveness, adoption, reliability)
  • Strong technical fluency, with experience working closely with engineering, data, and architecture teams
  • Experience integrating risk services into broader business workflows and change processes
  • Understanding of governance, evidence, and audit requirements
Benefits
  • Healthcare
  • Retirement planning
  • Paid volunteering days
  • Wellbeing initiatives
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Operational ResilienceThird-Party Due Diligencedependency mappingscenario testingrisk segmentationlifecycle managementnon-revenue product metricsgovernanceevidence requirementsaudit requirements
Soft Skills
leadershipcommunicationinfluencing stakeholdersdata-driven decision-makingchange managementteam buildingcustomer trustorganizational resilienceefficiency improvementinspiration