LSEG (London Stock Exchange Group)

Senior Technical Specialist – Workflows Technical Support

LSEG (London Stock Exchange Group)

full-time

Posted on:

Location Type: Office

Location: Taguig City • Philippines

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Provide consultative technical customer service to clients
  • Solve complex client queries independently
  • Provide specialized technical support to users and IT administration teams
  • Research and resolve technical inquiries
  • Perform customer site break fix activities remotely
  • Maintain an understanding of standard customer environments
  • Actively contribute to product release rollouts and upgrades
  • Lead projects or ongoing technical support activities

Requirements

  • Deep knowledge of networking
  • Windows operating system proficiency
  • Cloud computing experience
  • Ability to guide and mentor junior team members
  • Superb communication skills
  • Analytical & critical-thinking skills
  • Background in reporting and data analysis
  • Project management experience
  • Proficiency in managing complex initiatives
Benefits
  • Healthcare
  • Retirement planning
  • Paid volunteering days
  • Wellbeing initiatives
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
networkingWindows operating systemcloud computingdata analysisproject management
Soft Skills
communicationanalytical skillscritical-thinkingmentoringleadership