Sales Engineer

LRN

Sales Engineer role at LRN focusing on customer demonstrations and pre-sales activities. Collaborating with cross-functional teams to address business needs in the ethics and compliance sector.

Posted 6/2/2026full-timeMumbai • 🇮🇳 IndiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Create and deliver powerful presentations and demos that clearly communicate the uniqueness of LRN’s products to prospects, clients, and employees.
Collaborate with sales teams to understand prospect / customer requirements and provide sales support.
Response to RFPs and help coordinate responses from Product / Technology team members.
Manage trial and demo sites.
Learn the technical details concerning how our software works and what problems it solves for prospects and clients.
Manage customer relations by soliciting and logging prospect / client feedback.
Identify areas where we can improve customer satisfaction and repeat business, then communicate those issues and possible solutions to product managers.
Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycles.
Collaborate with Technical Writer, Product Owners, Product Managers and Business Analysts to keep knowledge up to date.
Provide technical support to the sales team throughout the sales cycle, including answering technical questions and addressing prospect concerns.
Driven to self-educate on new solutions and releases.
Flexibility to work in multiple time zones.
Create videos and other multimedia content to help customers and sales teams better understand the company's software solutions.

Requirements

What you’ll need

4+ years of experience in sales engineering, software sales with a focus on B2B SaaS
Familiar with the Ethics & Compliance industry
Excellent presentation skills, understanding of LMS platforms, reporting, data management.
Excellent communication and leadership skills
Familiarity with project management solutions a plus
Proven track record selling complex enterprise solutions.
Ability to creatively explain and present complex concepts in an easy-to-understand manner
Solid technical background with understanding and/or hands-on experience in software development and web technologies
Ability to work independently and as part of a team in a fast-paced, deadline-driven environment.
Strong analytical and problem-solving skills, with the ability to identify and resolve technical issues.
Strong project management skills, with the ability to manage multiple projects and priorities simultaneously.
Excellent written and verbal communication skills
Excellent presentation and creativity skills
BA/BS degree or equivalent
Familiarity with compliance solutions such as SAI and NAVEX would be an advantage.
Experience working with LRN partner platforms, including SuccessFactors, Workday, Cornerstone, and Saba, would be beneficial.
Exposure to video creation and multimedia content development would be valuable.
Knowledge of analytics and data science products would be an added advantage.

Benefits

Comp & perks

Excellent medical benefits, including family plan
Paid Time Off (PTO) plus India public holidays
Competitive salary
Combined Onsite and Remote Work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales engineeringB2B SaaSpresentation skillsdata managementsoftware developmentweb technologiesproject managementanalyticsdata sciencevideo creation

Soft Skills

communication skillsleadership skillsanalytical skillsproblem-solving skillscreativityflexibilityindependenceteamworkcustomer relationscustomer satisfaction

Certifications

BA/BS degree