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Property Manager
LRGProperty Manager ensuring excellent communication and support to landlords and tenants in property management. Joining a reputable property group dedicated to customer satisfaction and team collaboration from Worthing, UK.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills, both written and verbal, while effectively managing tenant and landlord relationships. Ensures compliance with legislation and maintains attention to detail in property management processes.
Highest-signal resume keywords
Excellent CommunicationOrganisational SkillsTime ManagementAttention to DetailFull UK Driving License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Professional Telephone Manner
Industry Keywords
Property ManagementComplianceMaintenance RequirementsTriage ServiceWell Being CallsCheck Out ProcessProperty InventoryLandlord CommunicationTenant CommunicationInvoicing
About the role
Key responsibilities & impact- Provide excellent levels of both telephone and written communication for the duration of the tenancy
- Responsible for accepting and understanding tenants maintenance requirements, providing a triage service to try to resolve issues
- Communicate with landlords with a solution to the problem and arrange works with dedicated contractors
- Update all parties on a regular basis by both phone, email or text and log notes.
- Make regular ‘well being’ calls to the landlord
- Work with the property management team to ensure that all works are completed and invoiced within 21 days and update customers on progress
- Ensure that all mandatory compliance / legislation is in place on all properties
- Work with the Property Inventory Clerks to ensure all properties have been inspected as required
- Place calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frames
- Ensure check out process is followed and communication is sent out within company process
Requirements
What you’ll need- Excellent communication, written and verbal
- Professional telephone manner
- Organisational skills, time management and attention to detail
- Full UK Driving License Required
Benefits
Comp & perks- Competitive base salary and additional incentives
- Quarterly and yearly awards
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service
- Excellent Parental leave and newly introduced Fertility policy
- Staff discounts