Product Ops Associate

LPL Financial

Product Operations Associate supporting advisor technology access, applications, and operational requests. LPL Financial, a U.S.

Posted 8/13/2026full-timeSan Diego • Arizona, California • 🇺🇸 United StatesJuniorMid-Level💰 $22 - $37 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial services operations and technology support, with a strong focus on client service, problem-solving, and effective communication. Proficient in managing operational requests and providing training and guidance to enhance team performance.

Highest-signal resume keywords

Financial Services ExperienceClient Services SupportMicrosoft Office ProficiencyAnalytical Problem-SolvingOperational Accuracy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisOperational Request ProcessingTroubleshootingProduct ReconciliationUser Access Management

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationOrganizational SkillsTime ManagementAttention to Detail

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft PowerPointSalesforceOracleDocumentumMicrosoft DynamicsAdobe ProfessionalASAT

Industry Keywords

Advisor Technology PlatformsFinancial Services OperationsCompliance GuidelinesOperational ProceduresTechnology Support

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Provide service and support to financial advisors, advisor staff, and internal business partners through phone, email, and operational support channels
Process requests to add, modify, or remove access to advisor technology platforms and supported applications
Support first-contact resolution by assisting users with technology processes, systems, and platform navigation
Provide application support for proprietary and third-party technology solutions, including troubleshooting access and operational issues
Develop and maintain expertise in CTM-supported products and services
Deliver training, guidance, and operational knowledge sharing to processing and service teams
Participate in and lead meetings related to product enhancements, process improvements, project initiatives, and operational updates
Perform product reconciliation, data analysis, reporting, and information gathering activities
Communicate product requirements, operational procedures, and compliance-related guidelines to stakeholders
Collaborate with Tech Support, Registration, New Client Onboarding, Business Transitions, Business Consulting, Cash Management, and other business partners

Requirements

What you’ll need

2+ years of experience in Financial Services, Operations, Client Services, Technology Support, or a related field
Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint
Experience supporting clients, business partners, or users through phone, email, or operational service channels
Experience processing operational requests accurately and adhering to established procedures
Ability to analyze information, troubleshoot issues, and communicate solutions effectively
Strong verbal and written communication skills
Effective organizational and time-management skills with ability to manage multiple priorities
Strong attention to detail and commitment to operational accuracy
Analytical and problem-solving skills with a proactive approach
Ability to work in a fast-paced environment while meeting deadlines and service expectations
Ability to adhere to regulatory and firm requirements
Bachelor's degree in Business, Finance, Information Technology, or a related field (preferred)
Experience with Oracle, Documentum, Microsoft Dynamics, or similar enterprise platforms (preferred)
Experience using Salesforce, Adobe Professional, ASAT, or comparable business applications (preferred)
Familiarity with advisor technology platforms or financial services operations (preferred)
Experience supporting technology products, user access management, or operational workflows (preferred)

Benefits

Comp & perks

401K matching
Health benefits
Employee stock options
Paid time off
Volunteer time off
Competitive LPL Total Rewards package