Operations

• Handle complex and cross-departmental items on behalf of the advisory operations team
• Communicate complex issues in writing and verbally to management and internal/external vendors and customers
• Provide oversight of existing processes and mitigate risk against future firm impact
• Oversee review, reconciliation and supervisory control of data and provide detail-level analysis to external clients while meeting service level agreements
• Collaborate with subject matter experts across teams to obtain key job knowledge and meet business needs
• Research complex situations and define actions necessary to resolve them
• Improve workflows that cross multiple teams to gain efficiencies
• Meet strict deadlines with minimal supervision in a fast-paced environment
• Handle escalated items timely and accurately while creating a great experience for customers
• Limited weekend availability may be expected

Analyst, Advisory Operations/Billing

Warehouse Worker

General Utility Worker – Hassay ASU, Board Operations

Cook, Board Operations

Student Worker – Bakery Food Service, Catering

Lead Cook