Develop deep subject‑matter expertise in the Security Master function.
Manage and execute monthly quality‑control processes.
Oversee data flow and ensure the accuracy, consistency, and timely processing of data into downstream systems.
Partner with internal and external business units to research and resolve investment‑data issues.
Troubleshoot reconciliation discrepancies reported by advisors.
Compile metrics and create reporting to support trend analysis and RPMs.
Assist with projects supporting both client‑facing and internal system enhancements.
Maintain and update department procedures to ensure alignment with current processes.
Collaborate with team members to manage multiple, overlapping customer requests.
Provide customer support through escalation management and clear, comprehensive explanations.
Review, validate , and research industry announcements, resolving any identified discrepancies.
Work cross‑functionally to identify and correct recurring operational or data‑quality issues.

Requirements

2+ years in the brokerage or financial services industry
Strong analytical and problem-solving skills with a keen attention to detail
Working knowledge of Word, Outlook, Visio and PowerPoint
Basic understanding of time and money weighted performance calculations
Excellent verbal and written communication skills
Ability to perform under pressure to meet deadlines.
Strong customer service skills
2+ years of customer service experience (phone and email experience)
Knowledgeable of a wide range of financial investment vehicles including but not limited to Mutual Funds, Alternative Investments, and ETPs.
Advanced skills with Excel
SQL experience
Alteryx experience, Alteryx Certification/license is a plus
SIE, Series 7 or 99 preferred
Bachelor’s degree

Benefits

401K matching
health benefits
employee stock options
paid time off
volunteer time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLExcelAlteryxperformance calculationsdata processingdata qualitytrend analysisreconciliationmetrics compilationquality control

Soft Skills

analytical skillsproblem-solving skillsattention to detailverbal communicationwritten communicationcustomer service skillsability to perform under pressurecollaborationescalation managementresearch skills

Certifications

Alteryx CertificationSIESeries 7Series 99