Financial Wellness Advice Leader
LPL Financial
full-time
Posted on:
Location Type: Office
Location: Tempe • Arizona • North Carolina • United States
Visit company websiteExplore more
Salary
💰 $94,013 - $156,689 per year
Job Level
About the role
- Oversee a team of Financial Wellness Advisors delivering investment solutions and holistic financial guidance to LPL Financial employees.
- Ensure a high-quality, phone-based advice experience, set planning standards, and drive outcomes centered on service excellence.
- Manage day-to-day operations for a team of licensed advisors including coaching, performance reporting, and client escalation handling.
- Collaborate across the business to improve productivity and employee experience.
- Monitor advisor productivity, planning output, QA scores, and service metrics; create and present reports on trends and progress toward program goals.
Requirements
- FINRA Series 7 and 66 (or 63 and 65);
- supervisory licenses such as FINRA Series 9/10 are a plus and may be expected within the first six months.
- 2+ years of previous management experience leading advisors
- 3+ years of investment/advisory experience.
- CRPC®, CFP®, or similar designation.
- Proven ability to coach to service quality and planning outcomes in a phone-based advice model.
- Excellent communication skills; strong judgment, integrity, and risk awareness.
- Proficiency in Microsoft Office and web-based applications; comfort with reporting and QA tools.
- Comprehensive industry and investment knowledge; experience leading service or advice teams.
- Experience in virtual/call center advice environments; familiarity with planning software and CRM.
Benefits
- 401K matching
- health benefits
- employee stock options
- paid time off
- volunteer time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
investment solutionsfinancial guidanceperformance reportingplanning standardsservice metricscoachingclient escalation handlingadvisory experienceplanning softwareCRM
Soft Skills
communication skillsjudgmentintegrityrisk awarenessservice excellenceteam leadershipcollaborationcoaching to service qualityproductivity improvementclient experience enhancement
Certifications
FINRA Series 7FINRA Series 66FINRA Series 63FINRA Series 65FINRA Series 9FINRA Series 10CRPC®CFP®