In-Home Sales Specialist

Lowe's Companies, Inc.

In-Home Sales Specialist conducting in-home consultations for home improvement needs. Building client relationships and meeting sales goals with expert product knowledge.

Posted 7/15/2026full-timeRemote • Alabama • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consultative sales and customer service, with a strong focus on building relationships and exceeding sales targets. Proficient in project assessment, effective communication, and utilizing digital tools for sales management.

Highest-signal resume keywords

Outside Sales ExperienceConsultative Sales TechniquesStrong Presentation SkillsCRM System ProficiencyValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Target AchievementProject Needs AssessmentIn-Home ConsultationsAccurate MeasurementsSales Pipeline Management

Soft Skills

Active ListeningRelationship BuildingEffective CommunicationTime ManagementIndependent Work

Tools & Technologies

Mobile DevicesDigital Tools for SchedulingQuoting SoftwareDocumentation Tools

Certifications & Qualifications

Salesperson License (if required)

Industry Keywords

Customer Service StandardsHome Improvement ProductsSolution-Based SellingSafety ProtocolsProject Documentation

About the role

Key responsibilities & impact

Deliver SMART customer service and adhere to Lowe’s service standards at all times
Conduct in-home consultations to uncover customer needs and recommend appropriate home improvement products and services
Become a subject-matter expert on all product offerings and serve as a trusted resource for customers seeking guidance
Meet or exceed established sales goals, leveraging strong closing skills and solution-based selling techniques
Build strong client relationships through attentive listening, asking qualifying questions, and providing tailored recommendations
Follow up with customers who have not made a buying decision, especially during promotional events or key selling periods
Maintain strong relationships through active engagement with stores, associates, and regional partners
Keep a healthy sales pipeline by driving new business opportunities and effectively managing ongoing customer interactions
Provide detailed updates to the Services Territory Sales Manager during regular check-ins
Communicate clearly with customers regarding product features, benefits, lead times, warranties, and installation processes
Capture accurate in-home measurements, confirm product selections, and secure commitment on next steps, including scheduled follow-ups
Prepare for appointments through effective coordination of product samples, materials, and customer information
Confirm appointments 24 hours in advance and ensure all necessary tools and materials are ready for the visit
Work closely with general contractors, installers, and project teams to quote, sell, and produce accurate job files
Ensure all project documents, contracts, proposals, and pricing worksheets are completed in accordance with company standards
Submit paperwork and project information to the appropriate store teams to ensure timely and accurate project execution
Maintain organized project folders, clean and functional samples, and all required collateral for product demonstrations
Follow all required safety protocols both during in-home visits and while in the store to ensure the protection of customers, associates, and self.

Requirements

What you’ll need

High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
2+ years of outside sales experience, preferably in in-home, direct-to-consumer, or consultative sales
Experience meeting or exceeding sales targets in a quota-driven environment
Strong presentation and communication skills, with the ability to build rapport quickly in face-to-face interactions
Ability to accurately measure and assess project needs in customer homes
Proficiency in using mobile devices, CRM systems, and digital tools for scheduling, quoting, and documentation
Physical ability to safely navigate customer homes, carry product samples, and stand for extended periods as needed
Ability to work independently, manage time effectively, and maintain an active sales pipeline
Valid driver’s license with reliable transportation and ability to pass MVR screen in accordance with company requirements
If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

Benefits

Comp & perks

Exceptional benefits and opportunities to grow skills