In-Home Sales Specialist

Lowe's Companies, Inc.

In-Home Sales Specialist at Lowe's conducting customer consultations for home improvement products. Building client relationships and driving sales through effective engagement and follow-up.

Posted 7/11/2026full-timeRemote • South Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Deliver SMART customer service and adhere to Lowe’s service standards at all times.
Conduct in-home consultations to uncover customer needs and recommend appropriate home improvement products and services.
Become a subject-matter expert on all product offerings and serve as a trusted resource for customers seeking guidance.
Meet or exceed established sales goals, leveraging strong closing skills and solution-based selling techniques.
Build strong client relationships through attentive listening, asking qualifying questions, and providing tailored recommendations.
Follow up with customers who have not made a buying decision, especially during promotional events or key selling periods.
Maintain strong relationships through active engagement with stores, associates, and regional partners.
Keep a healthy sales pipeline by driving new business opportunities and effectively managing ongoing customer interactions.
Provide detailed updates to the Services Territory Sales Manager during regular check-ins.
Communicate clearly with customers regarding product features, benefits, lead times, warranties, and installation processes.
Capture accurate in-home measurements, confirm product selections, and secure commitment on next steps, including scheduled follow-ups.
Prepare for appointments through effective coordination of product samples, materials, and customer information.
Confirm appointments 24 hours in advance and ensure all necessary tools and materials are ready for the visit.
Work closely with general contractors, installers, and project teams to quote, sell, and produce accurate job files.
Ensure all project documents, contracts, proposals, and pricing worksheets are completed in accordance with company standards.
Submit paperwork and project information to the appropriate store teams to ensure timely and accurate project execution.
Maintain organized project folders, clean and functional samples, and all required collateral for product demonstrations.
Follow all required safety protocols both during in-home visits and while in the store to ensure the protection of customers, associates, and self.

Requirements

What you’ll need

High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
2+ years of outside sales experience, preferably in in-home, direct-to-consumer, or consultative sales.
Experience meeting or exceeding sales targets in a quota-driven environment.
Strong presentation and communication skills, with the ability to build rapport quickly in face-to-face interactions.
Ability to accurately measure and assess project needs in customer homes.
Proficiency in using mobile devices, CRM systems, and digital tools for scheduling, quoting, and documentation.
Physical ability to safely navigate customer homes, carry product samples, and stand for extended periods as needed.
Ability to work independently, manage time effectively, and maintain an active sales pipeline.

Benefits

Comp & perks

Exceptional benefits and opportunities to grow their skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales Target AchievementIn-Home ConsultationsAccurate Measurement SkillsProject DocumentationQuoting and Pricing

Soft Skills

Active ListeningEffective CommunicationTime ManagementRapport BuildingIndependent Work

Certifications

High School DiplomaGED