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Project Coordinator
Lowe's Companies, Inc.Services Project Coordinator providing installation job support remotely at Lowe's. Involves managing customer interactions and coordinating projects efficiently while working from home.
About the role
Key responsibilities & impact- Answer inbound calls from customers, service providers, and stores to provide installation job support.
- Manage outbound tasks and make outbound calls to provide updates or gather job information.
- Conduct initial contact with customers and service providers to clarify project scope.
- Ensure projects are scheduled within the SLA by the service provider and confirm with the customer.
- Coordinate product delivery with stores and customers.
- Manage and resolve Work Order issues after project completion.
- Submit thorough documentation of all interactions related to the project.
Requirements
What you’ll need- High school diploma or GED
- 1-3 years' experience in a customer facing role
- Bachelor’s degree in related field (preferred)
- 1 year experience in project coordination or remodeling/construction industry (preferred)
- 1 year experience working in a project management function (preferred)
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunicationproject coordinationproblem solvingdocumentation
Certifications
high school diplomaGEDBachelor’s degree