Lowe's Companies, Inc.

Sales Specialist, Appliances

Lowe's Companies, Inc.

full-time

Posted on:

Location Type: Office

Location: Streetsboro • Ohio • 🇺🇸 United States

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Job Level

Junior

About the role

  • Greet and assist customers on the sales floor and garden center; discuss project needs and answer questions
  • Become product expert; inform customers of specifications, features, promotions, and financing options to close sales
  • Provide SMART customer service by seeking out customers, understanding their needs, and communicating advantages of Lowe's products and services
  • Serve as point of contact for customers and vendors within department: provide project estimates, schedule installer visits, process and track customer orders/installations, and follow up to ensure completion
  • If assigned to Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels, work with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support checkout functions, call buttons, departmental pages, and requests for assistance
  • Train associates in the department via on-the-job training and coaching
  • Complete other duties as assigned

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales OR 6 months of Lowe’s retail experience (alternatively 3 years external customer-facing sales or 18 months Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders (preferred)
  • 1 year experience promoting product-related services and plans such as installation, delivery, credit financing, or extended protection plan (preferred)
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System (preferred)
  • Professional certification related to the department being considered (preferred)
  • Bi-lingual skills (preferred)
  • Occasional travel to meetings, training, or to support neighboring stores (may be required)
Benefits
  • Competitive pay
  • Flexible schedules
  • Additional bonus opportunities tied to sales performance
  • Multiple health insurance options
  • Lowe's tuition assistance program
  • Company-matching 401(k)
  • 10% Associate Discount
  • Track to the Trades program (trade skills training)
  • Lowe's support/funding for required sales-related licensure or registration (if required by state)

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
customer servicesalesproject estimatesinventory managementprice reviewscustomer sales ordersproduct promotioncustomized product designbasic arithmeticlifting
Soft skills
communicationcustomer assistancetrainingcoachingproblem-solvingteamworkadaptabilityattention to detailtime managementinterpersonal skills
Certifications
High School DiplomaGEDsales-related licensureprofessional certification
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