
Lead Analyst, Technology Business Management
Lowe's Companies, Inc.
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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Job Level
Tech Stack
About the role
- Provide expert guidance and drive continuous enhancement of technology business management processes
- Research and provide thought leadership and guidance to the rest of the team
- Maintain positive relationships with technology stakeholders and vendors, partner closely with others to define and maintain service level agreements (SLAs), objectives and key results, and other performance metrics
- Analyze data to detect trends, make recommendations, and provide reporting requirements for TBM processes supported
- Design ways to identify and document process measures, issues and opportunities, adherence, and waste in the processes supported
- Lead efforts to develop standard operating procedures and process optimization initiatives driven by best practices and industry trends
- Provide guidance, coaching, training, and mentorship to more junior level analysts and assist them with complex tasks
- Develop relationships with cross-functional teams including finance, legal, sourcing, and security to ensure processes remain compliant with company regulations and process requirements
- Deliver clear and actionable reporting through a strong understanding of database structure, data modeling, data visualizations and while using SQL to extract, combine and normalize data
- Translate business requirements into system functionality and solutions through close collaboration with engineering teams or other implementation partners
- Provide thought leadership across processes and tools to ensure holistic solutions are delivered in support of product and resource operations management
- Drive TBM process improvement and implementations including providing expert level review and sign off of test scenarios/plans and training content
- Lead collaboration with cross-functional stakeholders to support alignment and synergy of processes and procedures
- Lead execution of the team roadmap, driving improvement of process and tool usage based on best practices and industry trends while aligning to overall technology strategy
Requirements
- Bachelor’s degree in computer science, computer information systems, business administration, finance, or related field or equivalent experience
- 6 years of experience in technology, finance/accounting, procurement, business, operations, or related area
- 4 years of experience analyzing data to detect trends, make recommendations, and provide insights
- 4 years of experience working in a large matrixed organization with collaboration across various levels within the organization including with international teams
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLdata analysisdata modelingdata visualizationprocess optimizationstandard operating proceduresperformance metricsservice level agreementsbusiness requirements translationtest scenario review
Soft Skills
leadershipcoachingmentorshiprelationship managementcollaborationcommunicationthought leadershipproblem-solvingtrainingcross-functional teamwork
Certifications
Bachelor’s degree in computer scienceBachelor’s degree in computer information systemsBachelor’s degree in business administrationBachelor’s degree in finance