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Scheme Operations Analyst
Low Carbon Contracts CompanyScheme Operations Analyst supporting operational excellence at Low Carbon Contracts Company. Responsibilities include document control, stakeholder coordination, and risk management.
About the role
Key responsibilities & impact- Provide secretariat and administrative support for operational meetings and team activities
- Document management and control on behalf of the Operations Hub
- Developing internal document management governance for internal stakeholders
- Ensuring formatting and presentation consistency across documents and outputs and performing periodic reviews
- Supporting operational data analytics and validation
- Risk log management and upkeep
- Producing report summaries of risks, issues, and KPIs ahead of governance meetings
- Inbox and service desk management
- Triage and categorisation of queries. Routing queries and requests to relevant teams
- Stakeholder coordination and maintenance of stakeholder lists
- Supporting continuous improvement activities and operational projects
Requirements
What you’ll need- Pro-active problem solving
- Strong organisational skills, with the ability to manage multiple tasks and priorities
- Good attention to detail, particularly in document preparation, formatting, and version control
- Strong written and verbal communication skills
- Ability to communicate effectively with a range of stakeholders, including senior leadership
- Able to grasp complex concepts and capture key information without knowing the subject matter
- Able to use logic and reasoning to identify improvements or alternative solutions to problems
- Self-starter: Comfortable working with limited guidance and minimal supervision
- Ability to work with data at a basic level (e.g., data entry, validation, simple spreadsheets)
- Competent with Microsoft Office applications (Excel, Word, PowerPoint, Outlook)
- Comfortable learning new systems, platforms, and workflows.
- Positive attitude, willingness to learn, and proactive approach to problem‑solving
- An interest in automation and automation tools
- Ability to explain technical scenarios/issues to non-technical audience
- Knowledge and understanding of business processes
- Qualification or training in ISO 9001, ISO 27001, or a similar document management / quality management system
- Experience using document management platforms (e.g., SharePoint, Confluence)
- Experience coordinating meetings or supporting governance forums
- Understanding of the current UK energy policy landscape and regulations
Benefits
Comp & perks- Annual performance based bonus, up to 10%
- 25 days annual leave, plus eight bank holidays
- Up to 8% pension contribution
- Financial support and time off for study relevant to your role, plus a professional membership subscription
- Employee referral scheme (up to £1500), and colleague recognition scheme
- Family friendly policies, including enhanced maternity leave and shared parental leave
- Free, confidential employee assistance, including financial management, family care, mental health, and on-call GP service
- Three paid volunteering days a year
- Season ticket loan and cycle to work schemes
- Family savings on days out and English Heritage, gym discounts, cash back and discounts at selected retailers
- Employee resource groups
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
document managementdata analyticsrisk log managementreport summarizationdata entrydata validationbasic spreadsheet skillsdocument formattingversion controlstakeholder coordination
Soft Skills
pro-active problem solvingstrong organisational skillsattention to detailstrong written communicationstrong verbal communicationlogical reasoningself-starterability to learn new systemspositive attitudeability to explain technical issues
Certifications
ISO 9001ISO 27001