Love & Company

Account Manager

• Support Account Managers and Account Strategy Directors in managing day-to-day client activities
• Coordinate internal project workflows, timelines, and deliverables with project management across creative, digital, and media teams
• Ensure timely development and distribution of creative briefs (coordinating with AM and PM)
• Maintain client status charts
• Run internal client huddles, sharing client status charts
• Participate in internal team meetings, take meeting notes, and manage follow-up
• Track project status, deadlines, and approvals to ensure work stays on schedule and within scope
• Manage routine client communications and respond to requests in a timely, professional manner. Engage AM/ASD as appropriate
• Document client communications as appropriate in a Project Management platform (currently WMJ)
• Assist with trafficking creative assets, including managing routine internal and client workflow of asset while maintaining accurate project documentation
• Proofread materials for accuracy, consistency, and alignment with client input
• Responsible for processing returned mail for client direct mailings per agency procedure and maintaining up-to-date client mail lists
• Ensures all final creative elements are uploaded to the appropriate folder
• Support additional initiatives that provide learning and growth opportunities

Account Coordinator

Research Analyst

• Conduct market feasibility, demand, and competitive analyses using primarily secondary data
• Analyze, college, and synthesize demographic, competitive, and site-specific data
• Identify competitors, gather pricing data, and support competitive positioning analyses
• Create charts, graphics, and mapping outputs to illustrate market findings
• Draft market study reports and assist with client presentations
• Conduct site visits and on-site evaluations of competitive communities
• Support consumer research efforts, including focus groups and data compilation
• Provide backup support for project setup, scheduling, and budget tracking
• Contribute to senior living trend research and special projects as needed

Market Research Analyst – Senior Living

Project Manager

• Translate creative brainstorms and proposals into clear project plans.
• Drive project initiation, kickoff, and execution—keeping scope, budget, and timelines aligned.
• Monitor schedules and profitability, adjusting plans when challenges arise.
• Collaborate across client strategy, creative, digital, media, and operations to keep projects moving in the right direction and speed.
• Partner with accounting to ensure smooth invoicing and revenue recognition.
• Lead project-related client meetings, proactively communicating updates and solutions.
• Oversee quality assurance so every deliverable meets our high standards.