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Supply Chain Executive – Business Operations
Love, BonitoSupply Chain Executive managing marketplace and customer operations for Love, Bonito's e-commerce channels. Ensuring smooth order processing and collaboration with cross-functional teams in a dynamic environment.
Tech Stack
Tools & technologiesERPMagento
About the role
Key responsibilities & impact- Monitor order integrations to ensure daily orders flow accurately into WMS and SAP.
- Process order cancellations, including issuing refunds via TikTok and completing the required SAP documentation.
- Manage TikTok returns, including issuing refunds via TikTok and completing the required SAP documentation.
- Maintain TikTok inventory accuracy to prevent out-of-stock situations.
- Manage refunds and returns for the LB e-commerce channel, ensuring customer refunds are processed accurately and on time. Maintain SAP documentation so all refunds are correctly accounted for, working closely with the Accounts team.
- Create replacement orders in the system upon request from the Customer Service team.
- Manage credit card payment disputes, safeguarding the company against losses and closing any gaps in the process.
- Handle customer notifications for out-of-stock orders, ensuring refunds are processed in Magento and SAP documentation is completed promptly.
- You may be involved in automation and integration projects to support UAT, offering the opportunity to deepen your understanding of system processes.
- You will be expected to do some covering for team members within the Business Operations team when members are on leave. You will be able to learn more about other aspects of our function!
Requirements
What you’ll need- Diploma or Bachelor’s degree in Business, Supply Chain, Operations, or related fields.
- Basic understanding of ERP systems (SAP experience is a plus).
- Strong attention to detail with a passion for data accuracy.
- Comfortable working in a fast-paced, dynamic environment.
- Strong communication skills and the ability to work cross-functionally.
- A Love, Bonito culture fit
- Good grasp of the Love, Bonito brand and unique proposition
- A genuine curiosity to know how things work and how to make them better
- An entrepreneurial, self starter, get-your-hands dirty attitude
- Enjoy learning new things and pick them up quickly
- Demonstrate operational excellence
- Pride: Highly organized individual and proactive with strong follow through. Detailed orientated. Willing to learn.
- Problem solver: Identify and understand problems and solve them systematically.
- Team-player: Able to build strong relationships and have ability to work cross-functionally, take different perspectives and have open communication.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Love, Bonito Website LinkedIn All Job Openings 201 - 500 employees Founded 2010 👗 Fashion 🛒 Retail 🛍️ eCommerce Fashion
- Retail
- eCommerce Love, Bonito is a fashion retail company offering a range of women's clothing and accessories. The brand specializes in designing apparel for everyday wear and special occasions, with collections that include dresses, tops, knitwear, and more, tailored for real women's lives. Love, Bonito provides an online shopping experience with loyalty rewards and exclusive member benefits, catering primarily to customers in Australia and Singapore. They focus on contemporary styles and trends, aiming to make every woman feel confident in their fashion choices. Supply Chain Executive – Business Operations 🔥 2 hours ago 🏢🏡 Kuala Lumpur – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Business Operations Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Monitor order integrations to ensure daily orders flow accurately into WMS and SAP.
- Process order cancellations, including issuing refunds via TikTok and completing the required SAP documentation.
- Manage TikTok returns, including issuing refunds via TikTok and completing the required SAP documentation.
- Maintain TikTok inventory accuracy to prevent out-of-stock situations.
- Manage refunds and returns for the LB e-commerce channel, ensuring customer refunds are processed accurately and on time. Maintain SAP documentation so all refunds are correctly accounted for, working closely with the Accounts team.
- Create replacement orders in the system upon request from the Customer Service team.
- Manage credit card payment disputes, safeguarding the company against losses and closing any gaps in the process.
- Handle customer notifications for out-of-stock orders, ensuring refunds are processed in Magento and SAP documentation is completed promptly.
- You may be involved in automation and integration projects to support UAT, offering the opportunity to deepen your understanding of system processes.
- You will be expected to do some covering for team members within the Business Operations team when members are on leave. You will be able to learn more about other aspects of our function! 🎯 Requirements
- Diploma or Bachelor’s degree in Business, Supply Chain, Operations, or related fields.
- Basic understanding of ERP systems (SAP experience is a plus).
- Strong attention to detail with a passion for data accuracy.
- Comfortable working in a fast-paced, dynamic environment.
- Strong communication skills and the ability to work cross-functionally.
- A Love, Bonito culture fit
- Good grasp of the Love, Bonito brand and unique proposition
- A genuine curiosity to know how things work and how to make them better
- An entrepreneurial, self starter, get-your-hands dirty attitude
- Enjoy learning new things and pick them up quickly
- Demonstrate operational excellence
- Pride: Highly organized individual and proactive with strong follow through. Detailed orientated. Willing to learn.
- Problem solver: Identify and understand problems and solve them systematically.
- Team-player: Able to build strong relationships and have ability to work cross-functionally, take different perspectives and have open communication. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Business Operations Associate 🕒 May 1 Control Risks 1001 - 5000 🔐 Security 📋 Compliance Website LinkedIn All Job Openings Seeking a Business Operations Associate for operational support and client management at Control Risks. Involves financial support, project coordination, and administrative tasks in a hybrid environment. 🏢🏡 Kuala Lumpur – Hybrid 💰 Private Equity Round on 2011-03 ⏰ Full Time 🟢 Junior 🟡 Mid-level ⚙️ Business Operations 🚫👨🎓 No degree required 🗣️🇨🇳 Chinese Required View More Business Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
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Hard Skills & Tools
WMSSAPMagentoorder processinginventory managementrefund processingdata accuracyautomationintegrationUAT
Soft Skills
attention to detailstrong communicationorganizational skillsproblem solvingteam playercuriosityentrepreneurial attitudeadaptabilityproactiveoperational excellence
Certifications
DiplomaBachelor's degree