Ticketing Sales & Services Representative

LOVB Minnesota

Ticket sales representative selling LOVB volleyball tickets, packages, and memberships in Minnesota. Serving fans through CRM, phone, email, games, and community events.

Posted 8/25/2026full-timeRemote • Minnesota • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales capabilities through effective communication and customer service, utilizing CRM systems and Google Workspace to manage customer interactions and sales activities. Passionate about the sports industry, particularly volleyball, with a commitment to learning and collaboration.

Highest-signal resume keywords

Sales Process ExecutionCustomer Relationship Management (CRM)Google Workspace ProficiencyStrong Interpersonal SkillsCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ExperienceTicket SalesEvent CoordinationPayment ProcessingCustomer Interaction Management

Soft Skills

Communication SkillsTeam CollaborationSelf-MotivationPositive AttitudeWork Ethic

Tools & Technologies

CRM SoftwareTicketing PlatformsGoogle DocsGoogle SheetsGoogle Slides

Industry Keywords

Sports ManagementCustomer ServiceSales Activity GoalsCommunity OutreachVolleyball

About the role

Key responsibilities & impact

Execute established sales processes to sell single-game tickets, group packages, and season memberships
Contact prospective customers through outbound phone calls, emails, and in-person interactions following team guidelines
Respond to inbound ticket inquiries and provide accurate information about pricing, availability, and promotions
Maintain accurate records of customer interactions and sales activities in designated CRM systems
Follow department procedures for processing payments and completing ticket transactions
Collaborate with team members to achieve assigned sales activity goals
Represent the organization at games, events, and community outreach initiatives as directed by management
Escalate complex customer issues or pricing exceptions to a supervisor
Support ticket sales efforts across multiple venues
Deliver high-quality customer service and memorable experiences to fans

Requirements

What you’ll need

High school diploma or equivalent required
Bachelor's degree in marketing, business, sports management, or related field is a plus
Previous sales experience is a plus but not required
Previous experience in sales or customer service is preferred but not required
Eager to learn more about sales, customer service, and the sports industry
Strong interpersonal and communication skills
Self-motivated, with a positive attitude and a strong work ethic
Able to collaborate effectively in a team-oriented environment
Proficient in Google Workspace (Docs, Sheets, Slides, etc.)
Experience with CRM software, ticketing platforms, or event coordination is a plus
Passion for sports and willingness to learn about ticket sales
Interest in volleyball or the sports industry is beneficial
Ability to operate a computer and use a keyboard, mouse, and video conferencing tools
Ability to clearly communicate via video, phone, and written channels
Occasional travel may be required for site visits and events
Located in Minneapolis/St. Paul, Minnesota, United States

Benefits

Comp & perks

Training and ongoing support will be provided
Full-time, non-exempt hourly role
Remote work arrangement
Possible travel for site visits and events