Loop

Sales Development Rep

• Conduct outbound prospecting to identify and qualify potential customers through phone calls, emails, social media, and other channels.
• Research and understand prospects' business needs and pain points to effectively communicate the value proposition of Loop.
• Schedule and coordinate introductory calls or demos for qualified prospects with Account Executives (AEs).
• Track and document all interactions and lead information in Loop's CRM system (we use Salesforce) to ensure accurate and up-to-date data.
• Continuously learn about the industry and competitors to provide valuable insights to merchants and improve sales messaging.
• Collaborate with AEs and other team members to optimize sales processes and improve overall sales performance.
• Meet and exceed weekly and monthly KPIs for outbound calls, qualified leads, and scheduled meetings.
• Achieve (or exceed!) monthly SQO quota.
• Participate in ongoing training and coaching sessions to improve sales skills and product knowledge.
• Continuously provide feedback to the marketing team on the effectiveness of campaigns and messaging.
• Act as THE voice of our market, sharing insights with our sales, marketing, merchant success and product teams so we can be exceptional at responding to market needs.

Sales Development Representative