Loop

Sales Development Representative

Loop

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Illinois, Massachusetts, New York, Ohio

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Salary

💰 $60,000 per year

Job Level

Mid-LevelSenior

About the role

  • Conduct outbound prospecting to identify and qualify potential customers through phone calls, emails, social media, and other channels.
  • Research and understand prospects' business needs and pain points to effectively communicate the value proposition of Loop.
  • Schedule and coordinate introductory calls or demos for qualified prospects with Account Executives (AEs).
  • Track and document all interactions and lead information in Loop's CRM system (we use Salesforce) to ensure accurate and up-to-date data.
  • Continuously learn about the industry and competitors to provide valuable insights to merchants and improve sales messaging.
  • Collaborate with AEs and other team members to optimize sales processes and improve overall sales performance.
  • Meet and exceed weekly and monthly KPIs for outbound calls, qualified leads, and scheduled meetings.
  • Achieve (or exceed!) monthly SQO quota.
  • Participate in ongoing training and coaching sessions to improve sales skills and product knowledge.
  • Continuously provide feedback to the marketing team on the effectiveness of campaigns and messaging.
  • Act as THE voice of our market, sharing insights with our sales, marketing, merchant success and product teams so we can be exceptional at responding to market needs.

Requirements

  • Strong prospecting skills with the ability to identify and qualify potential customers through various channels, such as cold calls, cold emails, social media, and other creative methods.
  • Excellent communication skills, both written and verbal, with the ability to engage and persuade prospects through phone, email, and other channels.
  • Strong listening skills to understand prospects' needs and pain points and effectively communicate the value proposition of Loop.
  • Positive attitude, persistence and resilience in the face of rejection or setbacks, with the ability to maintain motivation and focus on achieving quota.
  • You have a results-driven mindset and a willingness to go above and beyond to meet and exceed quotas.
  • Comfort with using technology and software tools, such as CRMs, email automation platforms, and prospecting tools; experience with (or are excited to learn) Loop’s tools - Salesforce, Slack, Notion, Loom, Outreach, Lusha, SalesNav, and Google Suite.
  • You know how to effectively collaborate with cross-functional teams, including AEs, marketing, partnerships, and merchant success.
  • Willingness to learn and continuously improve sales skills, including product knowledge, sales processes, and industry trends.
  • You can provide examples of how you addressed a customer's concern or hesitation with a product and turned that hesitancy into a win.
  • You are curious and proactive in experimenting with AI technologies to improve workflows, optimize messaging, and uncover new ways to connect with merchants.
  • You thrive in rapidly changing, ambiguous, and fast moving environments.
  • You have examples to share of how you’re already living Loop’s core values: Be a Human First, Courage Over Comfort, Own the Outcome and Make Merchants Successful.