At LOOP, social media is where culture, community, and brand storytelling collide.
We’re looking for passionate Community Managers to bring FMCG food brands to life across social platforms.
You’ll spark conversations around products people use every day, turning moments like mealtime inspiration, product launches, and cultural trends into meaningful, engaging interactions.
You’ll shape how audiences experience and talk about brands in real time—building appetite, loyalty, and excitement.

Requirements

Engage Food Communities Daily: Respond to comments, messages, and conversations across social platforms, creating authentic interactions around food and product experiences.
Drive Brand Appetite: Build and nurture engaged communities by turning everyday product moments into craveable, shareable content and conversations.
Moderate with Brand Sensitivity: Handle inquiries, feedback, and complaints with care, maintaining a tone that reflects each brand’s identity and values, while working closely with the Customer Care team to ensure consistent, high-quality support and communication.
Leverage Food, Beverage & Culture Trends: Stay on top of food trends, seasonal moments, and cultural conversations to keep content fresh, relevant, and engaging.
Monitor Consumer Sentiment: Track feedback on products, campaigns, and brand perception, turning insights into actionable recommendations.
Manage High-Volume Interaction: Oversee multiple channels and campaigns simultaneously, maintaining speed, accuracy, and consistency in a fast-paced FMCG environment.
Communicate Clearly: You’ll be communicating at a native level in German, English, or French. We’re hiring multiple roles, and being fluent across a combination of these languages is a big plus.

Benefits

4-day Workweek: At LOOP you can choose between a 5-day or a 4-day workweek – and have the freedom to switch between these models twice a year.
Free Sports and Fitness: Yoga, fitness, climbing, tennis and more. LOOP covers the costs and gives you access to fitness studios and sports facilities across Austria or Germany.
+20% Vacation: We don’t believe there can be enough time to recharge, that’s why all our team members get +20% vacation days per year, we call it Sunny Hours.
4000+ m² Office Space: Our loft space is part of our identity. An ideal environment for working, collaborating and finding inspiration — with an additional 600m² film- and photo studio.
100% Hybrid Work: Home office or LOOP office space? It’s your choice every day, and you don’t even need approval.
International and Diverse: Team members from 40+ different nationalities in 7 locations, English as main language and a 55% female leadership quota.
And much more: Language Courses, Visa Support, LOOP.Horizon workshops and trainings, Klimaticket Contribution, Audiobook Library, Headspace App Subscription, etc.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

community managementcommunicationmoderationcustomer carecontent creationengagementconsumer sentiment analysismultilingual communicationrelationship buildingtrend analysis