Operations Manager – Onsite Events

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Operations Manager at Maritz managing onsite events and supporting client relations with a focus on team leadership. Ensuring productivity and quality in event planning and execution.

Posted 4/29/2026full-timeMontana • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Direct and support assigned team members in sourcing, planning, and executing client meetings and events.
Lead team meetings to review productivity, deliverables, and service levels while promoting best practices and industry trends.
Act as a subject matter expert (SME) to ensure consistency and training across the team.
Works 1:1 with employees to identify areas of improvement, growth and opportunities.
Reviews, tracks and/or approves vacation time, expense reports, payroll, time and other employee systems for direct reports.
Participate in client meetings to review operational processes, resolve challenges, and maintain satisfaction.
Manage relationships with service partners (Catering, Facilities, AV, Security, Transportation, etc.) to ensure alignment and quality.
Oversee implementation of SOPs, process improvements, and metric tracking for assigned teams.
Manage special projects and provide backup support for the Director of Operations as needed.

Requirements

What you’ll need

Bachelor’s degree or equivalent experience in a related field.
5+ years of experience in meeting/event planning or hotel catering/convention sales.
Strong knowledge of event program management and budget maintenance.
Proven ability to lead teams and projects, including coaching and developing direct reports.
Experience building and maintaining client relationships while managing multiple priorities.
Excellent communication skills, both written and oral.
Proficiency in G Suite and ability to learn new technology quickly.
Nice To Have CMP (Certified Meeting Professional) Certification.
Prior experience in incentive, association, or corporate event planning.
Prior experience leading direct reports.
Background in promoting organizational change and efficiency.

Benefits

Comp & perks

Medical
Dental
Vision
Life insurance
Disability
Paid parental leave
401k
Tuition reimbursement
Paid time off
Year end holiday closure

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

event program managementbudget maintenanceproject managementprocess improvementsmetric tracking

Soft Skills

leadershipcoachingcommunicationrelationship managementorganizational change

Certifications

Certified Meeting Professional