Lonsec

People and Culture Business Partner

Lonsec

full-time

Posted on:

Location Type: Hybrid

Location: Sydney • Australia

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About the role

  • Partner with senior leaders to understand business priorities and deliver HR strategies aligned to organisational goals
  • Provide commercially focused advice on workforce planning, organisational design, and talent management
  • Act as a trusted advisor, offering insights and solutions to people-related challenges
  • Contribute to a high-performance, engaged, and values-driven culture
  • Provide guidance and coaching to managers on employee relations matters, including performance, conduct, and policy interpretation
  • Manage employee relations issues end-to-end, including investigations, conflict resolution, and disciplinary processes
  • Support performance management processes including goal setting, reviews, development planning, and addressing capability gaps
  • Contribute to succession planning, leadership development, and remuneration decisions (salary reviews and promotions)
  • Ensure consistent and fair application of HR policies and facilitate effective communication between employees and leadership
  • Lead end-to-end recruitment, partnering with hiring managers to deliver timely and effective hiring outcomes
  • Develop and execute sourcing strategies (e.g. LinkedIn Recruiter, SEEK) and build proactive talent pipelines
  • Ensure position descriptions, hiring briefs, and recruitment processes are aligned to business needs and organisational structure
  • Manage external recruitment agencies and ensure provider agreements are compliant and up to date
  • Oversee HR operations across the employee lifecycle, ensuring efficient, compliant, and consistent people processes
  • Maintain accurate employee records to support payroll, reporting, and compliance requirements
  • Prepare and manage employment documentation, including contracts, letters, and organisational change communications
  • Deliver HR reporting and analytics (e.g. workforce data, salary reporting, recruitment metrics, regulatory reporting such as ABS and WGEA)
  • Manage regulatory and compliance requirements in collaboration with Risk and Compliance
  • Oversee end-to-end onboarding and induction processes, including pre-employment checks and new starter experience
  • Manage offboarding processes, including exit interviews, compliance requirements, and return of company property
  • Analyse employee lifecycle data (e.g. exit feedback) to identify trends and inform retention and engagement strategies
  • Continuously enhance the employee experience across the lifecycle
  • Identify training needs and implement targeted learning and development initiatives in partnership with leaders
  • Support employee development planning, including post-probation and ongoing capability building
  • Source and coordinate internal and external training opportunities
  • Support HR planning and organisational initiatives aligned to business priorities
  • Contribute to continuous improvement of HR processes, systems, and policies
  • Coordinate HR activities, meetings, and stakeholder engagement
  • Support employee benefits and wellbeing initiatives
  • Undertake additional HR projects and responsibilities as required

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or a related field
  • 4+ years experience in a HR Advisor or HR Generalist role within financial services
  • Experience supporting leaders and managers with day-to-day HR advisory across the employee lifecycle
  • Proven ability to manage employee relations matters, including performance management, conduct issues, and workplace investigations
  • Experience contributing to or partnering on workforce planning, organisational design, and talent initiatives
  • Exposure to end-to-end recruitment and onboarding processes
  • Experience with planning of training and development activities for employees
  • Experience with HRIS systems (Employment Hero or similar experience preferred)
  • Strong attention to detail coupled with excellent writing skills.
  • Strong time management skills to meet deadlines and coordinate responsibilities.
  • Exceptional communication and relationship management skills in order to build rapport with candidates and manage external recruiter relationships.
  • Ability to work in a close-knit team as well as autonomously, whilst taking responsibility for meeting personal objectives.
  • MS Word
  • MS Excel (intermediate to advanced)
  • MS Outlook
Benefits
  • Ongoing flexible working arrangements
  • Family friendly work-life balance
  • Paid parental leave
  • Volunteer and Study leave
  • Genuinely open and supportive culture with an approachable executive team
  • Ongoing training and professional development
  • Wellness program (including an annual wellness reimbursement for all staff to put towards health and wellness-related activities)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
employee relationsperformance managementworkforce planningorganisational designtalent managementrecruitmentonboardingtraining and developmentHRISHR reporting and analytics
Soft Skills
communicationrelationship managementattention to detailtime managementcoachingconflict resolutionproblem-solvingteamworkautonomyadaptability
Certifications
Bachelor's degree in Human ResourcesBachelor's degree in Business Administration