Wholesale Support Administrator

Longbridge Financial, LLC (NMLS# 957935)

Wholesale Support Administrator streamlining partner approvals and systems for Longbridge, a provider of home-equity solutions for seniors. Supporting mortgage partners, loan submissions, communications, and partner experience.

Posted 8/11/2026full-timeRemote • New Jersey • 🇺🇸 United StatesJuniorMid-Level💰 $57,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in partner onboarding, application review, and compliance within the mortgage industry, while maintaining data integrity and optimizing internal systems. Strong communication and organizational skills are essential for effective partner relationship management and support.

Highest-signal resume keywords

Partner OnboardingApplication ReviewCRM PlatformsLoan Origination SystemsCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryDocument CollectionPerformance MetricsSystem UpdatesApplication Requirements

Soft Skills

Organizational SkillsTime ManagementAttention to DetailVerbal CommunicationWritten Communication

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointComergence

Industry Keywords

Mortgage IndustryPartner Relationship ManagementWholesale SalesLoan RegistrationOperational Initiatives

About the role

Key responsibilities & impact

Coordinate with the Approvals Department to onboard and approve new partners
Review partner application packages in Comergence for completeness and compliance
Enter and maintain partner application data in internal systems
Prepare annual partner renewal applications for committee evaluation
Perform partner setup, user account maintenance, service contract administration, and system updates
Maintain partner distribution lists
Assist partners with document collection, application requirements, system access, and troubleshooting
Maintain and optimize internal systems and ensure data integrity
Maintain tracking reports, logs, and performance metrics
Assist with loan registration in the LOS system and review new loan submission documentation
Support the Wholesale Sales Team with partner relationship management and partner experience
Create, manage, and distribute partner communications with Marketing
Update partner-facing forms, guides, and marketing materials
Coordinate Partner Portal content updates
Assist with special projects and operational initiatives

Requirements

What you’ll need

1–2 years of sales or mortgage industry experience preferred
Strong organizational, time-management, and prioritization skills
Ability to manage multiple tasks simultaneously
Excellent verbal and written communication skills
Commitment to exceptional customer service
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
Experience with CRM platforms, loan origination systems, and mortgage-related technologies
Ability to work independently in a fast-paced environment
Ability to collaborate effectively with cross-functional teams
Demonstrated attention to detail and commitment to accuracy

Benefits

Comp & perks

Top-notch training and clear career paths
Professional growth support
Promotion-from-within opportunities
Team-building events and friendly competitions
Medical, dental, and vision health plans
HSA and FSA
Generous paid time off
Paid holidays
Company-paid life insurance
Competitive 401(k) match
Voluntary products and discounts
Remote work option