Consultant

• Provide senior technical support for all server infrastructure components (hardware, software, OS, firmware, network, cloud infrastructure)
• Consult with users and evaluate requirements, recommend designs, provide cost analysis, plan projects, and coordinate tasks for projects
• Work with teammates to design and implement complex solutions
• Installation, configuration, maintenance and upgrades of servers, with a focus on utilizing technology to achieve business objectives
• Act as Tier 3 escalation point for service desk
• Perform incidents root cause analysis and identify work around or fix

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