Sales Administrator

London & Zurich

Sales Administrator providing comprehensive administrative support to two sales teams within Jonas Fintech. Ensuring efficient operations and customer satisfaction in the UK payments market.

Posted 7/24/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational skills and attention to detail in managing customer data, contracts, and communications. Proficient in CRM systems administration and Microsoft Office, with a customer-focused approach to support sales teams and enhance customer satisfaction.

Highest-signal resume keywords

Sales Administration ExperienceCRM Systems AdministrationMicrosoft Office ProficiencyOrganizational SkillsCustomer Service Orientation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales SupportContract PreparationData AnalysisDocument ProcessingCRM Workflow Customization

Soft Skills

Excellent Communication SkillsAttention to DetailProactive AttitudeAbility to Work Under PressureProblem-Solving Skills

Tools & Technologies

Microsoft DynamicsHubSpotMicrosoft OutlookMicrosoft WordMicrosoft Excel

Industry Keywords

Customer OnboardingOrder FulfillmentSales EnvironmentCustomer SatisfactionStakeholder Management

About the role

Key responsibilities & impact

Provide day to day administrative support to two sales teams, balancing priorities and responding promptly to team requirements
Act as a key point of contact for customer enquiries by phone and email, ensuring messages and requests are handled professionally and directed to the right person where needed
Prepare and process contracts, customer documents and related paperwork accurately and within agreed timescales
Maintain accurate customer, prospect and opportunity records in the CRM system, ensuring information is complete, up to date and easy for both teams to access
Coordinate with internal departments such as finance, operations, marketing, customer service and logistics to resolve queries and support smooth order fulfilment
Assist with customer onboarding, account updates and after-sales administration to help maintain high levels of customer satisfaction

Requirements

What you’ll need

Previous experience in sales administration, sales support, customer service or a similar administrative role
Strong organisational skills with the ability to prioritise workload across multiple stakeholders
Excellent written and verbal communication skills, with a professional telephone and email manner
High attention to detail and confidence working with customer data, pricing, orders and documents
Good working knowledge of Microsoft Office, particularly Outlook, Word and Excel
Ability to work calmly under pressure and meet deadlines in a busy sales environment
Customer-focused approach with a helpful, proactive and solutions-oriented attitude
Confident working with numbers, data and reports, comfortable analysing and interpreting commercial metrics (preferred)
Experience in CRM systems administration, ideally with Microsoft Dynamics and/or HubSpot (preferred)
Ability to customise and optimise CRM workflows to support multiple teams and brands (preferred)

Benefits

Comp & perks

25 days annual leave plus a day for your birthday or significant celebration
Private Health Insurance
Life Assurance at 4x base salary
Enhanced company pension contribution
Personal Travel Insurance
Access to Benefiz benefits platform and a range of opt-in benefits
Electric/Hybrid Vehicle scheme and Cycle to Work scheme
10-day rolling sick plan including extended illness pay
EAP and Mental Health First Aider support