London School Of Excellence Ltd

Call Center Representative

• Handle inbound and outbound calls with foreign / international students
• Provide professional education and career counselling in English
• Promote UK university and college programs
• Convert leads into successful student enrollments
• Follow up daily with assigned international leads
• Maintain accurate CRM records and call logs
• Achieve daily, weekly, and monthly sales targets
• Ensure clear communication and high call quality standards
• Coordinate with the admissions team for application processing

Call Center Executive, Career & Education Consultant

Customer Support

• Handle inbound and outbound calls with prospective students and clients
• Provide professional career and education counselling
• Promote UK university courses and convert inquiries into enrollments
• Manage daily sales operations and lead follow-ups
• Supervise, guide, and motivate junior call center agents
• Set and monitor daily, weekly, and monthly sales targets
• Maintain accurate CRM records and call reports
• Ensure excellent customer service and high call quality standards
• Coordinate with the admissions and management teams
• Prepare daily and weekly performance reports

Customer Support Executive / Career & Education Consultant

Marketing Operations

• Manage the full student recruitment funnel from lead generation to enrolment
• Collect, manage, and maintain student leads from digital, offline, and partner channels
• Ensure timely follow-up and effective communication throughout the student journey
• Drive lead-to-enrolment conversion through structured processes and monitoring
• Maintain accurate records of leads, applications, and enrolments in CRM systems
• Plan, execute, and monitor digital and offline marketing campaigns
• Coordinate seminars, events, outreach programs, and promotional activities
• Work closely with internal marketing teams to optimise content, ads, and messaging
• Coordinate with education agents and internal counsellors to ensure smooth operations
• Monitor agent and counsellor performance against enrolment targets
• Support UK and international student recruitment across multiple intakes
• Track KPIs including lead volume, conversion rates, enrolments, and campaign ROI
• Prepare regular performance reports and insights for senior management
• Identify gaps in recruitment funnels and recommend improvements
• Improve workflows, systems, and operational efficiency to support scalability

Marketing Operations Manager

Operations

• Managing the overall operations and growth strategy in your assigned country
• Leading a team of education consultants and administrative staff
• Overseeing student recruitment campaigns and enrollment targets
• Building and maintaining partnerships with universities, colleges, and visa authorities
• Ensuring compliance with admission and visa requirements
• Monitoring performance metrics and producing regular reports for senior management
• Representing London School of Excellence Ltd at student fairs, seminars, and networking events

Call Center Executive, Career & Education Consultant

Customer Support Executive / Career & Education Consultant

Marketing Operations Manager

Regional Operations Manager