Associate, Trust & Safety – Malayalam

Lokal

Associate in Trust & Safety role at Eaze reviewing and moderating community interactions for user safety. Responsible for upholding community guidelines and enhancing platform integrity.

Posted 8/2/2026contractRemote • 🇮🇳 IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in content moderation and online safety, with strong analytical and decision-making skills. Proficient in handling sensitive content while maintaining professionalism and objectivity.

Highest-signal resume keywords

Content ModerationTrust & SafetyAnalytical SkillsVerbal CommunicationMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Content Moderation PracticesQuality AuditDecision-MakingProblem-SolvingCommunity Guidelines

Soft Skills

Attention to DetailProfessionalismEmpathyObjectivity

Tools & Technologies

CRM ToolsModeration PlatformsTicketing Platforms

Industry Keywords

Online SafetyCommunity ModerationUser InteractionModeration Trends

About the role

Key responsibilities & impact

Review and moderate audio, chat, and user interactions in line with Eaze's community guidelines and safety policies.
Identify, investigate, and take appropriate action on abusive, harmful, fraudulent, or policy-violating content and behavior.
Escalate high-risk or sensitive cases to the relevant internal teams for timely resolution.
Review user reports, appeals, and flagged conversations to ensure fair and consistent moderation decisions.
Conduct quality audits of moderated conversations and maintain accurate moderation records.
Monitor moderation trends and provide insights to improve platform safety, policies, and user experience.
Collaborate with Product, Operations, Quality, and Trust & Safety teams to strengthen moderation processes.
Handle sensitive content with professionalism, empathy, and confidentiality while adhering to platform standards.

Requirements

What you’ll need

Bachelor's degree in any discipline.
1–2 years of experience in Trust & Safety, Content Moderation, Community Moderation, Quality Audit, Customer Support, or similar roles.
Strong understanding of online safety, community guidelines, and content moderation practices.
Excellent analytical, problem-solving, and decision-making skills.
Strong verbal and written communication skills.
Proficiency in English and Malayalam (Read, Write & Speak mandatory).
Comfortable reviewing sensitive or emotionally challenging content while maintaining objectivity and professionalism.
Working knowledge of Microsoft Excel, CRM tools, and moderation or ticketing platforms.
High attention to detail with the ability to make consistent moderation decisions in a fast-paced environment.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Lokal Website LinkedIn All Job Openings 51 - 200 employees Founded 2018 📱 Media 🏪 Marketplace 🌍 Social Impact 💰 $12M Series A on 2021-10 Media
Marketplace
Social Impact Lokal is a trusted hyperlocal platform dedicated to empowering local communities in Bharat. Founded in 2018, the platform offers a range of services including local news, classifieds, job postings, and matrimony. Designed for India’s diverse linguistic population, Lokal is available in multiple regional languages. It connects users to their local community through timely updates and job opportunities while allowing businesses to advertise effectively to reach their target audience. With over 40 million users, Lokal plays a crucial role in the everyday life of its users, enhancing connectivity and community engagement. Associate, Trust & Safety – Malayalam 🔥 1 hour ago 🇮🇳 India – Remote ⏳ Contract/Temporary 🟢 Junior 🟡 Mid-level ✨ Associate Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Review and moderate audio, chat, and user interactions in line with Eaze's community guidelines and safety policies.
Identify, investigate, and take appropriate action on abusive, harmful, fraudulent, or policy-violating content and behavior.
Escalate high-risk or sensitive cases to the relevant internal teams for timely resolution.
Review user reports, appeals, and flagged conversations to ensure fair and consistent moderation decisions.
Conduct quality audits of moderated conversations and maintain accurate moderation records.
Monitor moderation trends and provide insights to improve platform safety, policies, and user experience.
Collaborate with Product, Operations, Quality, and Trust & Safety teams to strengthen moderation processes.
Handle sensitive content with professionalism, empathy, and confidentiality while adhering to platform standards. 🎯 Requirements
Bachelor's degree in any discipline.
1–2 years of experience in Trust & Safety, Content Moderation, Community Moderation, Quality Audit, Customer Support, or similar roles.
Strong understanding of online safety, community guidelines, and content moderation practices.
Excellent analytical, problem-solving, and decision-making skills.
Strong verbal and written communication skills.
Proficiency in English and Malayalam (Read, Write & Speak mandatory).
Comfortable reviewing sensitive or emotionally challenging content while maintaining objectivity and professionalism.
Working knowledge of Microsoft Excel, CRM tools, and moderation or ticketing platforms.
High attention to detail with the ability to make consistent moderation decisions in a fast-paced environment. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Associate – Policy & Govt. Strategy 🕒 October 6, 2025 Climate Collective 1 - 10 🏥 Healthcare 📣 Marketing ☁️ SaaS Website LinkedIn All Job Openings Policy Associate advancing climate tech startup policies in India. Conducting research and collaborating with stakeholders to support climate tech initiatives. 🇮🇳 India – Remote ⏳ Contract/Temporary 🟢 Junior 🟡 Mid-level ✨ Associate 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs