Community Associate

Lokal

Community Associate for Dostt, overseeing operational supply and community host management in the Philippines. Responsible for talent recruitment, operational oversight, and localization for a new market.

Posted 7/1/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Handle a team of Philippines TCs (Telecallers) up to a defined level when required & Performance Monitoring & Data Analysis.
Identify, onboard, and manage Filipino hosts and key contributors for 1:1 Audio/Video calls, building the local supply base from the ground up.
Develop and execute strategies to recruit and retain high-quality talent that aligns with the platform’s goals and resonates with Filipino users.
Ensure there is an adequate supply of live hosts and contributors to meet community demands and peak hours accounting for Philippine time zones and local usage patterns.
Oversee day-to-day operations of 1:1 Audio/Video calls, ensuring that sessions run smoothly and are staffed adequately.
Monitor host performance, providing feedback, support, and resources to ensure optimal community engagement.
Track and analyze key metrics such as call duration, host active days, Active hours, host call pick up rate, and overall host performance.
Use data to forecast demand and adjust supply strategies, ensuring that hosts have the right talent to drive engagement on call for users satisfaction and retention.
Report regularly on community performance, identifying trends and areas for improvement and feeding local insight back to the central team.
Develop and implement training programs for hosts to enhance their communication skills, engagement techniques, and adherence to community guidelines.
Foster a culture of continuous improvement and professional growth among hosts, encouraging innovation and creativity in their calls.
Develop strategies to expand the host and contributor base to new markets and languages across the Philippines, and help lay the playbook for expansion into additional Filipino dialects/regions (e.g., Cebuano, Ilocano) over time.
Work on initiatives to grow active users and enhance the overall user experience & host growth.
Own Tagalog translation and localization across the launch's operational surfaces- onboarding flows, notifications, host conduct/commission agreements, and support responses- and partner with marketing to localize campaign copy.
Build and maintain a Tagalog glossary and style guide so terminology stays consistent across product, support, and marketing as content scales.
QA all Tagalog-facing surfaces in the app and act as the final language check before anything ships to Filipino users.
Be the real-time language bridge in day-to-day operations - relaying host feedback, user complaints, and market signals back to non-Tagalog-speaking central teams.

Requirements

What you’ll need

Bachelor’s degree in Operations Management, Community Management, Business Administration, or a related field.
2+ years of experience in community management, operations, or supply chain roles, with a focus on audio/video content or social platforms.
Must be fluent in Tagalog & English (Read, Write & Speak).
Strong understanding of community dynamics in 1:1 calling environments, including experience managing hosts and content contributors.
Proficiency in analytics tools, community management platforms, and audio/video calling technologies.
Excellent communication, leadership, and organizational skills.
Ability to multitask and prioritize in a fast-paced, dynamic environment.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Lokal Website LinkedIn All Job Openings 51 - 200 employees Founded 2018 📱 Media 🏪 Marketplace 🌍 Social Impact 💰 $12M Series A on 2021-10 Media
Marketplace
Social Impact Lokal is a trusted hyperlocal platform dedicated to empowering local communities in Bharat. Founded in 2018, the platform offers a range of services including local news, classifieds, job postings, and matrimony. Designed for India’s diverse linguistic population, Lokal is available in multiple regional languages. It connects users to their local community through timely updates and job opportunities while allowing businesses to advertise effectively to reach their target audience. With over 40 million users, Lokal plays a crucial role in the everyday life of its users, enhancing connectivity and community engagement. Community Associate Job not on LinkedIn 🔥 5 minutes ago 🇵🇭 Philippines – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 👫 Community Manager 🗣️🇵🇭 Tagalog/Filipino Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Handle a team of Philippines TCs (Telecallers) up to a defined level when required & Performance Monitoring & Data Analysis.
Identify, onboard, and manage Filipino hosts and key contributors for 1:1 Audio/Video calls, building the local supply base from the ground up.
Develop and execute strategies to recruit and retain high-quality talent that aligns with the platform’s goals and resonates with Filipino users.
Ensure there is an adequate supply of live hosts and contributors to meet community demands and peak hours accounting for Philippine time zones and local usage patterns.
Oversee day-to-day operations of 1:1 Audio/Video calls, ensuring that sessions run smoothly and are staffed adequately.
Monitor host performance, providing feedback, support, and resources to ensure optimal community engagement.
Track and analyze key metrics such as call duration, host active days, Active hours, host call pick up rate, and overall host performance.
Use data to forecast demand and adjust supply strategies, ensuring that hosts have the right talent to drive engagement on call for users satisfaction and retention.
Report regularly on community performance, identifying trends and areas for improvement and feeding local insight back to the central team.
Develop and implement training programs for hosts to enhance their communication skills, engagement techniques, and adherence to community guidelines.
Foster a culture of continuous improvement and professional growth among hosts, encouraging innovation and creativity in their calls.
Develop strategies to expand the host and contributor base to new markets and languages across the Philippines, and help lay the playbook for expansion into additional Filipino dialects/regions (e.g., Cebuano, Ilocano) over time.
Work on initiatives to grow active users and enhance the overall user experience & host growth.
Own Tagalog translation and localization across the launch's operational surfaces- onboarding flows, notifications, host conduct/commission agreements, and support responses- and partner with marketing to localize campaign copy.
Build and maintain a Tagalog glossary and style guide so terminology stays consistent across product, support, and marketing as content scales.
QA all Tagalog-facing surfaces in the app and act as the final language check before anything ships to Filipino users.
Be the real-time language bridge in day-to-day operations - relaying host feedback, user complaints, and market signals back to non-Tagalog-speaking central teams. 🎯 Requirements
Bachelor’s degree in Operations Management, Community Management, Business Administration, or a related field.
2+ years of experience in community management, operations, or supply chain roles, with a focus on audio/video content or social platforms.
Must be fluent in Tagalog & English (Read, Write & Speak).
Strong understanding of community dynamics in 1:1 calling environments, including experience managing hosts and content contributors.
Proficiency in analytics tools, community management platforms, and audio/video calling technologies.
Excellent communication, leadership, and organizational skills.
Ability to multitask and prioritize in a fast-paced, dynamic environment. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Community Manager 🕒 Yesterday Hire Overseas 1 - 10 🤝 B2B 🎯 Recruiter ☁️ SaaS Website LinkedIn All Job Openings Manage Reddit community engagement strategies and build brand credibility for a global talent staffing firm. Lead interactions, monitor discussions, and optimize content for community growth and brand visibility. 🇵🇭 Philippines – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 👫 Community Manager 🚫👨‍🎓 No degree required Community Manager 🕒 June 16 Hire Overseas 1 - 10 🤝 B2B 🎯 Recruiter ☁️ SaaS Website LinkedIn All Job Openings Reddit Community Manager responsible for owning and growing Reddit presence across lifestyle communities. Develops engagement strategies and creates authentic content while monitoring brand mentions. 🇵🇭 Philippines – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 👫 Community Manager 🚫👨‍🎓 No degree required Community Specialist 🕒 May 13 FOUNDRY 1 - 10 🤝 B2B 🏢 Enterprise Website LinkedIn All Job Openings Community Specialist managing digital programming and community engagement for Double the Donation. Focused on educating nonprofit professionals about matching gifts and strengthening community presence. 🇵🇭 Philippines – Remote 💵 ₱100k / month ⏰ Full Time 🟡 Mid-level 🟠 Senior 👫 Community Manager Community Specialist 🕒 April 8 Double the Donation 11 - 50 🤝 Non-profit 🛍️ eCommerce 🌍 Social Impact Website LinkedIn All Job Openings Community Specialist supporting engagement initiatives through educational content and digital programming for nonprofits. Enhancing community presence and educating nonprofit professionals about matching gifts. 🇵🇭 Philippines – Remote 💰 Seed Round on 2011-01 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👫 Community Manager Community Manager – Video Games 🕒 March 10 Keywords Studios 10,000+ employees 🎮 Gaming 📱 Media 🤖 Artificial Intelligence Website LinkedIn All Job Openings Community Manager managing player interactions across social media for a gaming company and fostering community engagement and safety in gaming environments. 🇵🇭 Philippines – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 👫 Community Manager View More Community Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

Operations ManagementData AnalysisRecruitment StrategiesTraining Program DevelopmentPerformance Metrics Tracking

Soft Skills

Excellent CommunicationLeadership SkillsOrganizational SkillsMultitasking AbilityPrioritization Skills

Certifications

Bachelor’s Degree In Operations ManagementBachelor’s Degree In Community ManagementBachelor’s Degree In Business Administration