Coordinator of Operational Excellence

Lojas Renner S.A.

Coordenador de Excelência Operacional responsável por gestão e análise de desempenho das lojas da Renner. Trabalhará com dados e desenvolvimento de time para melhoria contínua.

Posted 7/7/2026full-timePorto Alegre • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage the area’s tactical activities, defining priorities, organizing the backlog and ensuring consistency and quality in deliveries.
Lead team management, developing people, directing analyses and raising the team’s technical and behavioral level.
Structure and evolve operational Capacity Planning models, understanding scenarios, constraints and proposing structural adjustments.
Improve the current Workforce Planning model, ensuring compliance with legal, operational and business constraints.
Conduct advanced resource optimization analyses (cost, time, coverage and productivity) using robust analytical models.
Assess variance in capacity management execution and propose sustainable, data-driven adjustments and solutions.
Set action priorities focused on improving productivity and operational performance for the store process continuous improvement area and other company areas, aiming to increase process efficiency.
Ensure methodological consistency in analyses, respecting operational assumptions and constraints.
Lead continuous improvement initiatives for the area, evolving processes, tools and analytical models.
Maintain constant interaction with stakeholders.
Serve as the technical reference for the area, supporting important decisions with analytical evidence.
Translate complex analyses into clear and concise narratives for decision making.
Run simulations and scenarios, ensuring robustness and traceability of recommendations.

Requirements

What you’ll need

Experience and interest in team management and people development.
Ability to manage the area tactically, prioritizing demands and ensuring deliveries.
Strong ability to communicate clearly and objectively for interaction with stakeholders at different levels.
Experience working cross-functionally with different operational areas.
Organizational and operational situational awareness.
Strong interpersonal skills with the ability to influence.
Professional maturity to act autonomously on complex topics.
Resilience, especially in high-pressure and changing scenarios.
Sense of humor and lightness, contributing to a positive and collaborative environment.
Ability to balance analytical depth with pragmatism.
Strong command of data analysis applied to operations (advanced Excel, Power BI).
Knowledge of analytical modeling, clustering and balancing.
Ability to work with multiple operational variables (productivity, headcount, structure, complexity).
Knowledge of operational rules and applicable labor legislation.
Experience building structured, consistent and auditable models.

Benefits

Comp & perks

Transportation allowance and/or shuttle service for positions at our DCs*
Meal allowance / Food voucher
Christmas food basket voucher
Home office allowance (for hybrid or remote employment contracts)*
Multi-purpose credit card
Employee discount at our stores
Health insurance
Dr. Be (telemedicine, telepsychology, nutritional coaching and sports coaching)
Wellhub (Gympass)
Programs and campaigns designed to promote health and wellbeing for our employees and their families.
Balance methodology applied with leadership and team to strengthen communication and recognition, wellbeing, and working style/tools.
Dental plan
Univers – discounts at Raia and Drogasil pharmacies
Pet health insurance
Running coaching
Discounts at universities, schools, language and professional courses
Tickets for cinemas, theme parks and more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data AnalysisAnalytical ModelingResource OptimizationWorkforce PlanningCapacity ManagementOperational EfficiencyProcess ImprovementSimulation TechniquesClusteringBalancing

Soft Skills

Interpersonal SkillsCommunicationOrganizational AwarenessResilienceInfluencing