Branch Teller I – II

Logix Federal Credit Union

Branch Teller assisting members with transactions and addressing inquiries at Logix Federal Credit Union. Responsible for cash handling and delivering superior customer service at the Pasadena branch.

Posted 7/6/2026full-timePasadena • California • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $23 per hourWebsite

About the role

Key responsibilities & impact

Processes member transactions efficiently, accurately, and promptly including deposits, withdrawals, transfers, sale or processing of negotiable instruments, cash advances, stop payments, address changes, wire transfers, etc.
Provide timely and courteous service to all members by servicing accounts, closing accounts, or completing related documentation, issuing/re-pinning cards, adding/updating joint owners/beneficiaries, etc.
Responds to member inquiries in person, by telephone, or by mail.
Resolves routine issues and directs complex issues to the appropriate management staff member.
Participates in all assigned employee development programs in support of the Credit Union's commitment to excellence in sales and service, continuous improvement, quality, and teamwork.
Balances daily work. Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures.
Performs routine office and clerical duties such as: requisitioning supplies and maintaining accurate, current files. Maintains cash drawer per assigned cash limits and policy and procedures.
Must consistently report to work on time, as scheduled.
Other duties may be assigned. Must be flexible to work out of any location at any time, as business needs dictate.

Requirements

What you’ll need

High School or GED
1 to 24 months of customer service and/or cash handling experience
Working knowledge of the Microsoft suite of office products; Outlook, Word & Excel
Detail oriented with the ability to multi-task in a fast paced environment
Demonstrated ability to deliver consistently superior customer service
Recent cash handling or previous teller experience preferred.
Knowledge of Symitar system a plus.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Transaction ProcessingCash HandlingAccount ManagementClerical DutiesRegulation CC ComplianceBank Secrecy Act Compliance

Soft Skills

Multi-taskingTimely ServiceProblem ResolutionTeamwork