Director, Transformation Adoption – Finance Transformation Office
WillHire
Financial Services Officer I
Logix Federal Credit Union
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $22 per hour
Job Level
Junior
About the role
- Develops member relationships by providing high-quality sales and service and identifying member financial needs.
- Personal selling of financial products including savings and depository products, consumer loans, VISA cards, auto loans, consumer loan insurance products, and Real Estate Mortgage Loans.
- Assists members in the selection of, completion and submission of real estate mortgage loans (purchase and refinances).
- Uses credit scoring, sound lending practices, regulatory requirements and judgment to make lending decisions and explain denials, offering options like Credit Counseling to improve FICO score.
- Provides advice and assistance to members on budget counseling, consolidations, pay methods and other financial needs.
- Participates in marketing campaigns, member awareness seminars, and works with outside sources to generate business.
- Ensures compliance with applicable laws, regulations, and Credit Union policies and may assist with branch audits.
- Executes the Member Experience standards (concierge station, needs assessment, appointments, member escort).
- Responds to member inquiries in person, via telephone, mail or internal referral; works with Branch Management to promote loan growth and generate referrals.
- Processes member transactions including opening new accounts, consumer loan applications, loan fundings and required documentation; responsible for quality and accuracy of work.
- Assists Sales Manager with SEG sign up events, benefit fairs and participates in staff development and training of other staff.
- Performs routine office and clerical duties, may maintain a cash drawer, assist with daily branch balancing and complete related documents.
Requirements
- Bachelor’s Degree (4 years) with business related emphasis a plus.
- Minimum of 1 year experience, 3 years preferred of financial service officer and/or loan officer experience in a financial institution.
- Must be an actively registered Mortgage Loan Originator with the NMLS and display their unique identifying number on their LFCU business card and in their LFCU e-mail stationary and on other lending documents as required.
- Obtain the following licenses, skills and authorities within 6 months of entering the position: Notary License; successful completion of New Accounts training and Membership Officer Authority; successful completion of Consumer Loan & RE Loan Officer training program and obtain RE Loan Officer designation.
- Have a thorough working knowledge of depository & loan products, services, insurance of accounts, account vesting, consumer & mortgage lending principles & practices.
- Knowledge of credit union documents, reports, policies and procedures a plus.
- Working knowledge of the Microsoft suite of Office products; experience using the Symitar Data system is considered a plus.
- Valid driver’s license and own reliable mode of transportation; willing to travel to other local branches and be assigned to other local branches as needed.
- Must consistently report to work on time, as scheduled.
