Logitech

Customer and Channel Collaboration Supply Chain Analyst

Logitech

full-time

Posted on:

Location Type: Hybrid

Location: Mexico City • 🇲🇽 Mexico

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Job Level

Mid-LevelSenior

Tech Stack

ERPOracleTableau

About the role

  • Be the SPOC for our Commercial Sales Organisation in LATAM/Mexico on behalf of Supply Chain.
  • Enhance our end-to-end (E2E) Supply Chain process by engaging in joint business planning (JBP), scorecarding, and diligent tracking in collaboration with our internal partners.
  • Focus on Revenue Optimisation, Sales Operations, Execution planning, and monitoring of key performance indicators (KPIs).
  • Actively manage customer expectations concerning in-stock availability, minimize channel imbalance, enable improved inventory levels, minimize out of stock risks, service quality, and promotional activities.
  • Effectively communicate customer needs to supply chain partners for precise inventory planning.
  • Lead customer collaboration activities to strengthen working relationships with key partners.
  • Develop and publish reports on sales and operation performances such as in-stock, on-time in-full (OTIF), Fill Rate, and more.
  • Champion in supply chain projects, focusing on optimizing supply chain performances.

Requirements

  • 5-7 years' experience in supply chain/operations management in the e-tail/retail or distribution channels of the LATAM region.
  • Solid understanding and executions of End-to-End supply chain processes focusing on forecasting, order replenishment, and inventory management.
  • Knowledge on logistics and trade compliance is necessary.
  • Strong analytical skills, encompassing data evaluation, presentation, identification of issues, development of solutions, and the ability to implement and execute these solutions effectively.
  • Proven experience in international business environments, with a preference for candidates who have collaborated with global or multi-country business partners within cross-functional teams.
  • Ability to multitask and prioritize work while keeping outstanding attention to detail.
  • Knowledge of key e/retail service level metrics such as In-Stock, Fill Rate and Delivery Performance.
  • Advanced/Intermediate proficiency in Excel is necessary, and proficiency in Tableau would be a plus.
  • Computer proficiency in Google and Microsoft Office (Word, Powerpoint) suites.
  • Working knowledge of common ERP platforms (Oracle), preferred.
  • Fluency in the local language and in English, both spoken and written, is essential.
  • Additionally, proficiency in Portuguese is considered an advantage/plus.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
supply chain managementoperations managementinventory managementforecastingorder replenishmentdata evaluationanalytical skillsproblem solvingperformance metricslogistics compliance
Soft skills
communicationmultitaskingprioritizationattention to detailcollaborationrelationship managementsolution implementationpresentation skillscustomer managementcross-functional teamwork