Manager, Customer Success

LogicGate

Manager of Customer Success at LogicGate driving engagement and team accountability for enterprise clients. Leading customer success initiatives with a focus on maximizing business value through SaaS solutions.

Posted 6/19/2026full-timeIllinois, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $115,000 - $140,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Act as a force multiplier for a high-performing team.
Drive engagement and reinforce a culture of accountability.
Coach your team to master complex enterprise renewals.
Mitigate churn risks.
Help clients maximize business value through Risk Cloud.
Up to 50% travel to maintain strong customer relationships.

Requirements

What you’ll need

5+ years of experience in customer success, account management, or an enterprise client-facing role within the B2B SaaS ecosystem.
2+ years of formal people management or dedicated team leadership experience.
Experience working within a highly configurable low-code/no-code SaaS environment.
Demonstrated ability and passion for developing individual contributors.
Exceptional communication and presentation skills.
Deep knowledge and experience working with large companies.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Annual Company Holidays
Health Days
Summer Fridays
Professional development opportunities
Access to LinkedIn Learning
Regular People Leader training
Internal Mentorship Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B SaaSlow-code/no-code SaaS

Soft Skills

coachingengagementaccountabilitycommunicationpresentationteam leadership