Developer Relations

• Become the go-to authority on our API, schemas, data relationships, and webhook/event behavior.
• Guide customers through: Authentication, How to call endpoints, How to structure payloads, How to get the exact data they need, How to push updates into the platform.
• Provide step-by-step support via email or live calls for external developers building custom integrations.
• Occasionally perform demos to customers and prospects showcasing Logicgate’s API.
• Gather feedback from customers and create stories for our Product Team.
• Review payloads, headers, logs, and webhook events to identify the root cause of issues.
• Reproduce customer problems by running sample queries and crafting test payloads.
• Provide clear explanations, fixes, and example working requests.
• Escalate complex API issues or enhancements to Engineering with concise technical detail.
• Produce practical developer assets including: cURL and Python examples, Postman collections, Help Center articles and API release notes, Integration walkthroughs and short video guides.
• Maintain and improve our API-facing content based on recurring customer questions.
• Work closely with Engineering to report bugs, propose API improvements, and validate edge cases.
• Collaborate with Product, Support, and Customer Success to ensure a smooth integration experience for enterprise customers with SLAs.

Developer Relations Engineer – API

Software Engineer II, Developer Experience

Developer Relations Manager – GSI

Developer Relations Engineer

Senior Developer Advocate