LogicGate

Technical Account Manager

LogicGate

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $110,000 - $125,000 per year

Job Level

Mid-LevelSenior

Tech Stack

CloudCyber Security

About the role

  • Dedicated point of contact responsible for building and maintaining customer relationships
  • Act as a trusted advisor to your portfolio of customers
  • Own the tracking of customer health and proactively engage at-risk customers
  • Support implementation project management and serve as a technical expert
  • Ad-hoc knowledge sharing of Risk Cloud best practices
  • Ongoing account management including status meetings and strategic meetings
  • Conduct training and provide resources for Power Users and end users
  • Collaborate cross-functionally with LogicGate teams
  • Respond to and support power users and customers

Requirements

  • 5+ Years Experience in GRC or Risk Advisory
  • Becoming an expert on the Risk Cloud platform
  • Interest in supporting sales and commercial business development efforts
  • Experience with cybersecurity and/or risk management frameworks such as NIST 800-53 and ISO27001
  • Passion for SaaS applications
  • Great people skills
  • Ability to manage multiple accounts/priorities at a time
  • A drive to learn and be curious
Benefits
  • Competitive salary and variable compensation plans
  • Equity options
  • Flexible health and wellness benefits
  • Generous PTO
  • 11 Annual Company Holidays
  • Summer and Winter Fridays
  • Health Days
  • Career development and learning opportunities
  • Access to LinkedIn Learning
  • Regular People Leader training
  • Internal Mentorship Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Risk Cloudcybersecurityrisk management frameworksNIST 800-53ISO27001SaaS applicationsproject management
Soft skills
customer relationship managementtrusted advisortrainingcollaborationcommunicationaccount managementmulti-taskingcuriosity
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