Service Desk Technician – Bilingual Portuguese/English
Logicalis GmbH
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Salary
💰 $16 - $18 per hour
Job Level
About the role
- Provides support via phone, e-mail and chat to employees of corporate clients
- Assists users in troubleshooting Outlook
- Provides support for Microsoft Operating Systems and Office Products
- Handles 50-60 issues per day efficiently and appropriately
Requirements
- 1 year experience in call center or service desk environment
- Knowledge of various PC hardware and software applications including: Windows 7, Windows 10, Office 365 Support
- Proficient use of Microsoft Office applications
- Strong technical and client interaction skills
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Outlook troubleshootingWindows 7Windows 10Office 365 SupportMicrosoft Office applications
Soft Skills
technical skillsclient interaction skills