Senior Shopify Project, Account Manager

Logical Media Group

Senior Account Manager leading Shopify development and account management for a fast-growing eCommerce agency. Coordinating client relationships and project delivery for multiple Shopify engagements.

Posted 7/10/2026contractRemote • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing multiple Shopify and eCommerce projects, ensuring alignment with business goals and profitability targets while maintaining high standards of communication and stakeholder management. Proficient in project management methodologies and tools, with a strong focus on operational efficiency and team collaboration.

Highest-signal resume keywords

Project ManagementShopify Ecosystem KnowledgeAsana ProficiencyStakeholder ManagementCRO and SEO Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementAccount ManagementDigital Agency OperationsCRO InitiativesSEO RetainersQuality AssuranceBudget ManagementProposal PreparationAgile Delivery ProcessesWebsite Delivery Workflows

Soft Skills

Strong CommunicationOrganizational AbilitiesMentorshipCollaborationPrioritization

Tools & Technologies

AsanaLoom

Industry Keywords

ECommerceShopifyDigital MarketingClient Relationship ManagementRemote Work

About the role

Key responsibilities & impact

Manage up to 7 concurrent Shopify and eCommerce projects including:
Shopify builds
CRO initiatives
SEO retainers
Ongoing support engagements
Maintain project timelines, budgets, documentation, and delivery quality
Manage Asana boards, project schedules, risk logs, and change requests
Coordinate cross-functional collaboration between development, design, SEO, and email teams
Ensure projects stay within defined scope and performance expectations
Serve as the primary point of contact for assigned clients
Provide proactive communication and updates via Loom, email, and meetings
Lead recurring review calls and roadmap discussions
Build long-term client relationships focused on trust, transparency, and growth
Identify upsell and retainer opportunities where appropriate
Facilitate weekly delivery meetings and project reviews
Allocate tasks across designers and developers
Conduct QA reviews and enforce agency standards
Support junior team members through mentorship and process guidance
Escalate risks or blockers appropriately to leadership
Help improve SOPs, workflows, and internal documentation
Contribute ideas for operational efficiency and process optimization
Support retrospective reviews and continuous improvement initiatives
Maintain organized project records and reporting structures
Review project changes and support budget management
Ensure projects remain aligned with business goals and profitability targets
Assist with quoting, scoping, and proposal preparation when needed

Requirements

What you’ll need

4+ years of experience in:
Project Management
Account Management
Digital Agency Operations
Shopify or eCommerce environments
Strong understanding of Shopify ecosystems and website delivery workflows
Experience managing multiple client projects simultaneously
Strong communication and stakeholder management skills
Experience using project management platforms such as Asana
Excellent organizational and prioritization abilities
Ability to work independently in a fully remote environment
Preferred Qualifications
Experience working with CRO, SEO, and email marketing teams
Familiarity with Shopify design and development workflows
Experience managing distributed or international teams
Knowledge of agile delivery processes
Strong QA and process management mindset

Benefits

Comp & perks

Fully remote work environment
Work with high-growth eCommerce brands
Collaborative international team culture
Opportunity to influence processes and operational excellence
Long-term growth potential within a rapidly expanding agency