Log-In Logística Integrada

Backoffice Analyst, Mid-level

Log-In Logística Integrada

full-time

Posted on:

Location Type: Hybrid

Location: Itajaí • Brazil

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Tech Stack

Google Cloud Platform

About the role

  • Provide support activities to ERs and analyze deviations in departmental processes.
  • Identify opportunities to improve the team’s daily routines.
  • Participate in project working groups.
  • Handle cases in the CRM.
  • Request road transport service plans during periods of high demand.
  • Contribute to the management of road detentions (exceeded free time).
  • Monitor cargo readiness for shipment.
  • Monitor shipments – departure and arrival notices.
  • Generate general communications – omissions and cargo incidents.
  • Follow up on shipment cancellation handling: overweight, leakage, customer requests, and other causes.
  • Monitor and control cargo held at ports (awaiting delivery).
  • Monitor vessel cut-off using the GCP panel.

Requirements

  • Bachelor's degree in Business Administration, Logistics, Port Management, Production Engineering, or related fields.
  • Postgraduate specialization in Administration, Logistics, Port Management, Production Engineering, or related fields.
  • Previous experience in customer service, logistics, or transportation operations.
  • Negotiation skills and problem-solving ability in a fast-paced environment.
  • Organizational skills and attention to detail for controlling operational processes.
  • Good communication and ability to interact with different areas of the company and with clients.
  • Knowledge of CRM (Salesforce).
  • Advanced Office suite skills — especially Microsoft Excel and Power BI.
  • Experience with Agile methodologies.
Benefits
  • Health and dental plans, extendable to dependents.
  • Viva Bem program: services focused on physical health, emotional well-being, and social health.
  • "Amor de Mãe" program: support program for pregnant employees.
  • Gympass (discounts for gyms).
  • Transportation voucher or door-to-door transport (terminal).
  • Meal voucher or food allowance. At Christmas, the allowance is paid double.
  • Loginers: opportunity to work and exchange knowledge daily with an amazing and welcoming team.
  • Hybrid work model.
  • We celebrate all major holidays and special dates.
  • Creation of an Individual Development Plan (PDI) with your manager.
  • Culture of feedback and development.
  • Training and access to the Corporate University (Unilog-In).
  • People cycle: annual performance evaluation.
  • Goal tracking and follow-up.
  • Therapeutic Moment: a break combining workplace exercises and stretches.
  • Lounge area: a space reserved for coffee breaks.
  • Diversity Squad: a group that promotes diversity, equity, and inclusion topics.
  • Reimbursements: daycare/maternity, eyeglasses, and school supplies.
  • Day Off: paid time off granted to celebrate your birthday.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRMSalesforceMicrosoft ExcelPower BIAgile methodologiesLogisticsTransportation operationsCargo monitoringProcess analysisRoad transport service planning
Soft Skills
Negotiation skillsProblem-solving abilityOrganizational skillsAttention to detailGood communicationInterpersonal skillsTeam collaborationAdaptabilityCustomer serviceProcess improvement