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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in professional services solutioning, including the development of Statements of Work (SOWs) and effort estimation. Strong analytical and communication skills are essential for translating customer requirements and managing cross-functional collaboration.
Highest-signal resume keywords
Professional Services SolutioningStatements of Work (SOW) DevelopmentEffort EstimationAgile MethodologyAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solution ConsultingDelivery ManagementBusiness AnalysisEffort EstimationDocumentationChange ControlImplementation MethodologiesPhased Delivery PlansProposal DevelopmentCustomer Requirements Translation
Soft Skills
Excellent CommunicationCross-Functional CollaborationInfluencing StakeholdersManaging Multiple PrioritiesAnalytical Thinking
Certifications & Qualifications
PMPITILAgile
Industry Keywords
Enterprise SoftwareSaaSSalesProfessional ServicesDelivery Standards
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Partner with Sales, Solution Consultants, and Professional Services Delivery to scope, shape, and position services offerings.
- Translate customer requirements into clear solution approaches, effort estimates, and high-quality Statements of Work (SOWs).
- Lead discovery with prospects/customers to understand business objectives, current-state processes, constraints, and success criteria.
- Develop effort estimates and resource models in partnership with Delivery Managers and Technical Consultants.
- Draft and refine Statements of Work (SOWs) and supporting proposal content to ensure clarity, completeness, and alignment with commercial and delivery standards.
- Partner with Account Executives and Solution Consultants on services strategy, proposal positioning, and customer presentations.
- Maintain services pipeline hygiene by updating scoping artifacts, assumptions, and approvals in a timely manner.
- Coordinate Sales-to-Delivery handoffs so project teams receive complete scope context and supporting documentation.
- Communicate complex technical and delivery concepts in a clear, customer-friendly manner, tailoring detail level to the audience.
Requirements
What you’ll need- 5+ years of experience in professional services solutioning, solution consulting, delivery management, business analysis, or a related customer-facing role in enterprise software/SaaS.
- Demonstrated experience scoping and documenting services engagements, including Statements of Work (SOWs) development, assumptions/dependencies, and change control.
- Ability to estimate effort and translate requirements into phased delivery plans; familiarity with implementation methodologies (Agile, Waterfall, or hybrid).
- Strong analytical and problem-solving skills, with the ability to synthesize inputs from technical and business stakeholders into clear recommendations.
- Excellent written and verbal communication skills, including the ability to present services solutions and influence decisions with senior stakeholders.
- Comfort working cross-functionally with Sales, Solution Consultants, Delivery, Product, and Engineering; able to manage multiple priorities in a deadline-driven environment.
- Bachelor’s degree in Business, Information Systems, Engineering, Supply Chain, or related field (or equivalent experience).
- Professional certifications (e.g., PMP, ITIL, Agile) are a plus.
Benefits
Comp & perks- Comprehensive training to all employees
- Emphasis on employee development
- Inclusion, diversity, and belonging are paramount to our success