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Customer Delivery Engineer
Loft OrbitalCustomer Delivery Engineer deploying and operating satellite missions for Loft Orbital, which provides end-to-end spacecraft missions as a service. Managing customer interfaces, mission applications, spacecraft operations, anomaly resolution, and Python automation across the mission lifecycle.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the full mission lifecycle for satellite operations, including requirements definition, ConOps design, and anomaly resolution. Proficient in Python scripting for automation and operational tooling, with strong communication skills for effective customer engagement.
Highest-signal resume keywords
Satellite OperationsPython ScriptingMission Lifecycle ManagementAnomaly ResolutionAPI Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PythonAutomationMission ToolingProduction SystemsOperational EngineeringComplex Systems DiagnosisConOps DesignSpacecraft CommissioningMulti-layered Systems AnalysisDevOps Environments
Soft Skills
Strong CommunicationCustomer EngagementCross-functional CollaborationAdaptabilityProblem-solving
Tools & Technologies
Loft APIDockerOperational FrameworkMission ApplicationsAutomation Tools
Industry Keywords
Mission-critical SystemsAITOn-orbit ExecutionPerformance OptimizationDynamic Environments
Tech Stack
Tools & technologiesDockerPython
About the role
Key responsibilities & impact- Serve as the primary technical interface for customer missions, aligning on objectives, managing expectations, and ensuring mission success
- Own the full mission lifecycle, from requirements definition and ConOps design through launch, commissioning, on-orbit execution, anomaly triage, and long-term optimization
- Operate Loft spacecraft and payloads on orbit, driving mission execution, anomaly resolution, and performance optimization across the fleet
- Work directly with customers to design and implement mission applications on Loft’s API and operational framework, enabling effective and scalable on-orbit operations
- Develop mission tooling and automation in Python to improve reliability, adoption, and operational scale
- Translate operational experience and customer feedback into concrete product improvements and roadmap input
Requirements
What you’ll need- 3+ years of experience in an operational engineering environment, such as satellite operations, forward deployed engineering, production infrastructure, backend or platform engineering for live products, or other mission-critical systems
- Experience with satellite operations, spacecraft commissioning, or AIT
- Experience owning or significantly contributing to production systems operating in real-world, mission-critical environments
- Experience diagnosing and resolving issues in complex, multi-layered systems by tracing failures across interfaces and dependencies
- Strong Python scripting skills and comfort building automation for operational systems
- Experience working across software systems, APIs, and infrastructure such as Docker or similar DevOps environments
- Ability to operate effectively in dynamic, high-pressure environments where requirements evolve and real-time decisions matter
- Strong communication skills and experience working directly with customers or cross-functional stakeholders
Benefits
Comp & perks- Equity, we want you to have an active role in our success
- Up to 35 days of Paid Time Off (vacations & RTT ) and flexible working hours, we want you to be at your best
- Health and life insurance, we care about your health
- Lunch Vouchers, because let’s be honest, we love food! (we even have a slack channel about it #loft-gourmand)
- Cross-office travel opportunities between San Francisco, Colorado, and Toulouse to learn from our differences
- Company and team off-sites and many other events to work & celebrate together
- Relocation assistance to Toulouse when applicable