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Club Lounge Attendant
Loews Hotels & CoClub Lounge Attendant serving breakfast and beverages at Loews Hotels in Orlando. Providing hospitality services and guest assistance in a dynamic hotel environment.
About the role
Key responsibilities & impact- Serve Continental Breakfast and provide complimentary Appetizers and Beverages.
- Thorough knowledge of the local area including restaurants, attractions, and shops
- Familiar with all hotel facilities, room types, food and beverage outlets, recreational activities, and emergency procedures, makes dining, theater, tour, travel and other arrangements.
- Answers guest questions about the hotel and local area, researching and providing prompt and professional follow-up information
- Other duties as assigned.
Requirements
What you’ll need- Previous experience in hospitality or relevant industry preferred.
- Intermediate computer skills and ability to learn Property Management Systems required.
- Familiarity with Opera, HOTSOS, Alliant, Sertifi, Resy, and Zomato is preferred.
- Must be able to obtain Food Handler's Card.
- Must be able to obtain TIPS certification.
- Position requires the ability to communicate effectively in English, both verbally and written, with team members, leaders, and guests.
- Position requires flexibility to work a varied schedule, including days, nights, weekends, and holidays, as scheduled.
- Position requires prolonged standing, walking, lifting, pushing, and pulling 35+ pounds repetitively throughout shift.
Benefits
Comp & perks- one free meal per shift
- free theme park access
- paid parental leave
- 401K matching
- travel benefits
- training and development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Intermediate Computer SkillsProperty Management SystemsFood Safety Knowledge
Soft Skills
Effective CommunicationCustomer Service
Certifications
Food Handler's CardTIPS Certification