Food and Beverage Assistant Manager

Loews Hotels & Co

Food and Beverage Assistant Manager ensuring guest satisfaction and overseeing staff operations at Loews Hotels Universal Orlando. Requires leadership experience in high-volume food and beverage settings.

Posted 6/17/2026full-timeOrlando • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Greets and seats guests as needed and ensure total guest satisfaction
Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies
Provides floor coverage as needed
Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary
Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies
Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management
Plans 30/60/90 day forecast, yearly budget, and employee needs.
Promotes within and outside of the hotel to generate sales
Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation
Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required
Directs staff towards the goals of the Loews Corporation as defined by management
Ensures proper handling of guest checks and payment transactions
Intercedes and/or fills in for employees should need occur
Trains or supervises the training of all department employees
Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance
Is polite, friendly, and helpful to the guests, management and fellow employees
Attends all appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Executes emergency procedures in accordance with hotel standards
Complies with safety regulations and procedures
Complies with hotel policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Other duties as assigned

Requirements

What you’ll need

Minimum two to five years progressive food & beverage leadership experience, in hotel/resort environment or an upscale free-standing restaurant required.
Thorough understanding of food safety, inventory control, meal planning and staff supervision in food service operations.
Knowledge of beverage selection, including wine, beer, and liquor preferred
Proficient in using POS software and Microsoft Office Suite.
Proven experience working in high-volume Food and Beverage operations preferred.
Strong organizational skills.
Excellent guest service skills.
Must be able to withstand outdoor elements for long periods of time
Ability to communicate effectively in English verbally and written with team members, leaders and guests required.
Must be able to work a flexible schedule, nights, weekends and holidays as required.

Benefits

Comp & perks

one free meal per shift
free theme park access
paid parental leave
401K matching
travel benefits
opportunities for ongoing learning and development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

food safetyinventory controlmeal planningstaff supervisionbeverage selectionPOS softwareMicrosoft Office Suitehigh-volume food and beverage operations

Soft Skills

organizational skillsguest service skillscommunication skillsleadershipproblem-solvingteamworkflexibility