Pool Bar Manager

Loews Hotels & Co

Pool Bar Manager assisting the Director of Food and Beverage at Loews Hotels in Universal Orlando. Overseeing staff, ensuring quality service and managing guest satisfaction at multiple venues.

Posted 4/23/2026full-timeOrlando • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

Chef

About the role

Key responsibilities & impact

Responsible for assisting the Director of Food and Beverage in the overall management of the respective outlets
Planning, organizing, directing and coordinating all outlet activities to ensure efficient operation of department
Staffing, training, scheduling of employees
Delivering a quality product which exceeds the guests expectations and hotel standards in a friendly and professional manner
Maintains outlet staffing levels so as to provide for optimal performance
Represents the Director of Food and Beverage in his/her absence
Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures
Responsible for smooth, efficient, cost effective operation of outlets to include labor management, supervision of all aspects of service, inventory control
Personally supervises outlet activities to ensure quality production/delivery of product/service
Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience
Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines
Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes
Communicates daily with Executive Chef or Sous Chef in charge, providing current information on reservations, large parties or VIP’s expected
Interviews, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards
Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same
Coaches, counsels, retrains employees as needed to ensure superior levels of performance
Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel
Attends departmental meetings as required to communicate effectively with all outlet personnel to ensure that they are kept current on pertinent hotel information and activities
Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance
Visible and working the floor of the restaurant during peak food service times while maintaining constant communication with the bar and room service

Requirements

What you’ll need

Associate of Science degree or higher in Hospitality or Food Service management
Thorough knowledge of all matters related to the proper administration of 'up-scale' food service operations
Two years management experience in hotel or free standing 'quality' food service operation
Certification as 'Food Service Manager' or other as required by State County or Local regulations or ability to obtain such certification
Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction criteria
Effective management, leadership, organizational and communication skills
Ability to work flexible schedule to include weekends and holidays

Benefits

Comp & perks

one free meal per shift
free theme park access

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

food service managementinventory controllabor managementcost controlstaff schedulingemployee trainingperformance evaluationguest satisfactionoperational efficiencyup-scale food service operations

Soft Skills

leadershiporganizational skillscommunication skillscoachingcounselinginterpersonal skillsproblem-solvingflexibilityteam managementcustomer service

Certifications

Associate of Science degreeFood Service Manager certification