Senior Director, Learning & Talent Development
Loews Hotels & Co
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Conduct a company-wide assessment to identify skill gaps, future talent needs, and priority development areas.
- Build and execute a multi-year learning strategy aligned with business goals and organizational goals
- Establish clear success measures and track ROI for all learning initiatives.
- Identify critical capabilities needed for the future of the business and build programs that strengthen leadership and functional excellence.
- Design and deliver scalable learning programs across leadership, frontline development, and onboarding.
- Identify and manage external learning partners, content providers, and facilitators when external expertise is needed.
- Implement innovative delivery methods including digital learning, microlearning, cohort programs, and blended experiences.
- Ensure learning programs are engaging, practical, and directly connected to business performance.
- Promote a culture of continuous learning, growth, and internal career mobility.
- Oversee and optimize the LMS to ensure strong adoption, user experience, and reporting.
- Leverage learning data and analytics to guide decisions and improve program effectiveness.
- Explore innovative technologies and learning tools that enhance accessibility and engagement.
- Lead, coach, and develop the L&D team.
- Partner with HR Business Partners and senior leaders to tailor development solutions to business needs.
- Serve as a strategic advisor on leadership readiness, capability building, and talent development.
Requirements
- Bachelor’s degree is required
- Master’s degree in Human Resources, Organizational Development, Business, or related field is preferred
- 10+ years of progressive experience in Learning & Development, Talent Management, or Organizational Development is required
- Proven success building learning strategies and programs in resource-constrained environments with measurable business impact
- Experience leading small teams and partnering with senior leaders
- Strong knowledge of LMS platforms, digital learning tools, and learning analytics, Workday experience is preferred
- Hands-on experience designing effective leadership and skill-based programs
- Exceptional communication, facilitation, and stakeholder management skills
- Proven ability to manage complex projects and multiple priorities in fast-paced environments
- Experience working with external learning providers, universities, or leadership development partners
- Exposure to change management or organizational effectiveness
- Background in hospitality, service, or other customer-centric industries strongly preferred
- Professional certifications in learning, talent development, coaching, or organizational development preferred
Benefits
- This position is bonus eligible
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays
- Paid Bereavement
- Pet Insurance and Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Team Member Hotel Rates, other discounts, perks and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
learning strategyprogram developmentleadership developmentskill-based programslearning analyticsproject managementdigital learningmicrolearningblended learningLMS optimization
Soft Skills
communicationfacilitationstakeholder managementteam leadershipcoachingstrategic advisingorganizational effectivenesschange managementprioritizationcontinuous learning promotion
Certifications
learning certificationstalent development certificationscoaching certificationsorganizational development certifications