Lodgify

Onboarding Specialist

• Onboard new customers by assisting them in setting up their Lodgify account, connections and training on the system via phone calls and screen-sharing calls
• Understand customer objectives and potential to correctly set up their account and assist them during the customer journey
• Provide a consultative approach to customers to ensure a proper utilisation of Lodgify
• Analyse the customer base and work proactively with your pipeline of customers to improve the adoption of Lodgify’s suite of products and drive upgrades or upsells
• Gather customer feedback regarding possible bugs, improvements, and new functionalities, passing it along to the Product team
• Work together with the other departments (Sales, Support, Product, etc.) to maximise value for customers.

Onboarding Specialist, German

Data Analyst

• Own end-to-end funnel analysis across all product areas, identifying drop-off points and conversion opportunities
• Analyze user journeys through activation, engagement, and retention to uncover friction points for different cohorts and user segments
• Partner with Product teams to prioritize and measure funnel improvement initiatives
• Define and track customer value metrics (activation, adoption, retention, engagement, conversion), business KPIs (ARR, churn, LTV, CAC) and translate them into actionable product signals
• Create insightful dashboards showing how product improvements impact customer value and business outcomes
• Autonomously design and lead A/B tests focused on funnel conversion improvements, partnering with stakeholders
• Proactively propose experiments to unlock new customer value levers and optimize conversion rates
• Select success metrics, analyze results, and interpret statistical significance to inform decisions
• Develop and maintain data models using dbt (incremental models, snapshots, documentation, generic tests, macros)
• Apply data modeling techniques (star/snowflake schema, data-marts, SCDs) and optimize BigQuery queries using clustering/partitioning for performance and cost efficiency
• Work as embedded peer within Product squads, participating in syncs and discovery sessions to surface customer pain points and bottlenecks
• Communicate findings effectively to technical and non-technical stakeholders and mentor junior analysts to promote excellence

Senior Data Analyst

• Unify data from key sources (Personio, Lever, 15Five) into a trusted source of truth with high standards for data quality, documentation, and GDPR compliance.
• Own core People metrics and build the dashboards that help leadership move from "what happened" to "what to do next" through deep-dive analysis.
• Act as a strategic partner to senior leaders, translating business questions into measurable insights and raising overall data literacy across the organization.
• Turn survey and feedback signals into clear recommended actions while building scalable reporting processes that reduce manual work.

Senior People Data Analyst

Frontend Engineer

• Full Feature Ownership: Take responsibility for a feature from the initial idea and discovery phase all the way through to launch and long-term maintenance
• Product Discovery & Strategy: Partner with product managers and designers to brainstorm solutions, study technical feasibility, and build quick prototypes to test ideas
• Customer-Centric Engineering: Connect directly with users and analyze data to understand pain points, ensuring every line of code addresses a real need
• Outcome-Focused Delivery: Measure success based on user adoption and enjoyment rather than just output volume; prioritize value over "over-engineering"
• Technical Excellence: Build fast, stable, and maintainable frontend experiences using **TypeScript, React, SWR, and styled-components**, keeping a high bar for UI/UX
• Modern Web Development: Extend a modern, cross-browser compatible application by leveraging the latest Web APIs and features to stay ahead of the curve
• Collaborative Decision Making: Take an active role in shaping the product roadmap and architectural discussions, focusing on testing, performance, and code quality
• Continuous Improvement: Participate in frontend-specific discussions and lead initiatives to refactor, optimize, and improve the codebase as a whole.

Senior Frontend Engineer

Revenue Operations

• Own and manage the end-to-end Conversion Rate Optimisation (CRO) strategy and testing roadmap
• Bring your "growth mindset" to the table, identifying new opportunities for personalisation and funnel optimisation
• Collaborate closely with Product Managers & Marketing teams to implement winning test variations and permanent site improvements
• Lead the Discovery phase, using data and qualitative research to turn raw ideas into clear, evidence-backed initiatives. Create detailed testing hypotheses and wireframes to guide the design and development teams
• Manage two distinct roadmaps: Ensure the "Execution Roadmap" is always moving and the "Discovery/Validation Roadmap" is constantly replenished with new hypotheses
• Launch and monitor A/B, multivariate, and split tests to validate hypotheses and improve key metrics
• Analyse user behaviour using quantitative data (GA4, etc.) and qualitative tools (heat-maps, session recordings, surveys) to identify friction points
• Use data and evidence not just to analyse, but to convince execution teams and stakeholders to prioritise the right initiatives.

CRO Specialist

Product Designer

• Lead the design strategy for your Customer Experience area, ensuring every decision starts with the customer and delivers measurable value.
• Drive a culture of problem-solving through ideation, prototyping, and iterative validation.
• Work iteratively, test early and frequently, adapt quickly to change, and deliver value early through close collaboration with cross-functional partners.
• Translate insights from research into clear, user-focused problem statements that align stakeholders and guide impactful design decisions.
• Map and refine end-to-end user journeys to identify pain points, opportunities, and ensure cohesive, seamless experiences.
• Through brainstorming, prototyping, and co-creation workshops, generate innovative solutions that deliver clear customer value, solving both user and business challenges.
• Lead concept testing to validate value creation and turn data into actionable design decisions.
• Partner with Product and Data to design and analyze experiments that measure impact and inform iteration.

Principal Product Designer

Sales

• Drive success by hitting sales targets across the EMEA region, managing leads in English.
• Communicate with pre-qualified leads evaluating Lodgify for their vacation rental business, understanding their unique needs.
• Identify customer requirements and position Lodgify’s products and services to not just meet but exceed those needs.
• Showcase the exceptional value of Lodgify to their business, generating interest, and effortlessly resolving any queries.
• Master the art of effective online demos, creating a visual narrative that resonates with potential customers.
• Seal the deal with vacation rental owners who are evaluating Lodgify, turning prospects into delighted customers.
• Play a pivotal role as a key member in the growth and development of our dynamic sales organization.

Sales Specialist

Sales Development Rep

• Engage and qualify leads: Prequalify leads generated by Lodgify’s marketing efforts through telephone, chat, or email.
• Tailor the pitch: Clearly communicate Lodgify’s value and benefits, adapting your approach to each customer’s specific needs.
• Drive conversations: Manage a high volume of inbound chats and calls, uncover customer needs, and position Lodgify as the best-fit solution.
• Prospect actively: Drive high activity targets of 100 calls a day.
• Leverage live chat: Connect with inbound leads in real time through live web chat and inbound calls.
• Collaborate with Sales: Pass on qualified leads to the Sales team and support them in closing deals more efficiently.
• Stay organized: Manage all interactions in HubSpot CRM, ensuring activity is logged and records are accurate.
• Contribute to growth: Take part in projects that improve sales operations and processes, sharing ideas to boost team performance.
• Share insights: Exchange strategies and feedback with the Sales team to enhance results and better understand customer needs.

Trilingual Sales Development Representative

SEO Marketing

• Improve Lodgify’s **technical discoverability** across AI-driven search platforms through crawlability, indexation, structured data, and entity clarity.
• Maintain and optimize **technical SEO foundations** (site architecture, internal linking, rendering, performance, and structured data).
• Optimize how Lodgify pages are **parsed, summarized, and cited** by LLMs, AI Overviews, and conversational search engines.
• Build and maintain **monitoring and reporting** for AI visibility, citations, and technical health.
• Partner closely with **engineering and web teams** to implement technical improvements, structured data, and machine-consumable content.
• Run and analyze **technical GEO experiments** to understand what drives visibility and citations.
• Translate technical findings into **clear, actionable recommendations** for content and growth teams.