Services Sales Account Manager
Agilent Technologies
Job Level
Mid-LevelSenior
About the role
- Take ownership of end-to-end deployment process for Locus solutions for a retail client in Thailand
- Develop comprehensive deployment plans with milestones, timelines, and resource requirements
- Travel across Thailand to oversee on-site rollout, provide hands-on guidance, troubleshooting, and support
- Collaborate with internal teams, external vendors, and client stakeholders to coordinate deployment activities
- Conduct training sessions for end-users in English and Thai and provide post-deployment support
- Implement testing procedures to ensure functionality, performance, and reliability of the software
- Maintain documentation of deployment processes, issues, and resolutions and provide regular reports to leadership
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- Proven experience in software implementation and project management, preferably in the retail or supply chain industry
- Strong understanding of retail industry and supply chain processes
- Excellent communication in English and Thai (written and verbal)
- Willingness to travel extensively across Thailand
- Ability to work independently and collaboratively in a fast-paced, dynamic environment
- Problem-solving mindset and ability to adapt to evolving requirements
